The Brick - Edmonton

3.7/5 β˜… based on 8 reviews

About The Brick

Product and service availability, pricing, selection and promotional offers may vary by location and may not be exactly as illustrated. We reserve the right to limit quantities by store and per purchase. To receive bonus offer or discount, complete package must be purchased and kept. + This offer cannot be combined with any other discount or free gift purchase, sale, or other promotion, unless otherwise specified.

Contact The Brick

Address :

1920 99 St NW, Edmonton, AB T6K 1K9, Canada

Phone : πŸ“ž +78
Postal code : 6
Website : https://www.thebrick.com/
Categories :
City : K

1920 99 St NW, Edmonton, AB T6K 1K9, Canada
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Brenda Fowler on Google

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Was shopping on line and started a chat with Olivia amazing representative. It was better then shopping online or going to the store. She asked if was ok to contact me. I said yes. My order was processed and she even stayed on the line to show me how to pay my order in full. She booked a delivery date. My purchase arrived on time and 2 amazing gentleman delivered it up stairs. I was leery to purchase from the brick because I have not heard good reviews. Well I am glad I purchase from Olivia and I would gladly buy from the Brick again. Thank you Olivia and the 2 delivery gentleman that made my experience wonderful
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Shaira Lee on Google

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Excellent Customer Service from Salesperson Don Elquiero. He was very friendly and accommodating. Very patience in every question I asked and gave me all the information's. Very honest and knowledgeable. He also helped me bringing the item I bought to my car. Shows a very professional ethics and demonstrate company values. Keep up the good work! Thank You for your Service Don.
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January B on Google

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My husband and I went to The Brick south common this morning, looking for a leather sofa. All of the associates are friendly, smiling and helpful. We met Mr. Don Elquiero and we’re lucky that he is the one who assist us. He’s very patient and accommodating and looking for ways on how to solve the little issues we had on our card. Knowing that he’s just new but he made an effort to make us really satisfied with our visit. Excellent customer service. Mr. Don exceed our expectations and the service is really exceptional. Kudos to you Mr Don as well as the other associates for a job well done! Thank you!??
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Melanie Marshall on Google

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Gautam was wonderful to deal with! Very helpful and informative. He was respectful of not hovering and being overly intrusive and asked basically asked what level of attention I was looking for. He was also very honest about what to expect in terms items and their ETA. I did not find him to be high pressure at all. For future purchases, I will definitely seek him out for my sales assistance.
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Rob Yang on Google

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Very bad experience for bought a microwave oven, still in warranty. The microwave oven has defective, I contacted The brick and manufacture LG almost one month, LG let me contact Brick, Brick said they will confirm with LG and give you call. After 3days , no body call you. Then you call them , same as before. Very frustrating. I am still waiting… currently I am only hoping I can get refund.
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Saad Y. Salim on Google

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Shopping experience in large box stores usually depends on the sales agent. We had a wonderful experience with Sam at The Brick Edmonton South Common. Sam was courteous, patient, and gave us the space when we needed. He did not employ pushy sales tactics, rather provided us with details on the items of interest and showed us alternatives/variations. If you are shoppers like us, needing to make informed decision without a sales agent breathing down your neck, ask to speak with Sam.
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Rita Huang on Google

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I had a great experience here! My salesperson was Ryan. He was very knowledgeable and informative about all the products I was interested in. He had a lot of patience with me as I was very indecisive on which items I wanted to go with (he helped me for almost 3 hours). Even though I usually have social anxiety around salespeople and usually feel uncomfortable around them, Ryan made me feel very comfortable and gave me his own inputs and opinions which were very helpful. All in all, it was a 10/10 experience here at the brick and I will definitely be returning here as a loyal customer!
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Alex K on Google

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We received an excellent customer service at The Brick South Common location. Our product specialist Bogdan has been a tremendous help as he navigated us through the purchase of bed, nightstands and some other furniture. His respectful and caring demeanor and professionalism was evident from the onset. Bogdan went the extra mile, attending to any concerns we may have had and examining all the deals available, so that we could make well informed decisions. His attention to details ensured that everything from purchase to delivery went smoothly. And delivery crew was extremely professional as well. Highly recommended !

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