The Source - Edmonton
3.8/5
★
based on 8 reviews
Contact The Source
| Address : | 5015 111 St NW Unit 464, Edmonton, AB T6H 4M6, Canada |
| Phone : | 📞 +78997 |
| Postal code : | 6 |
| Website : | https://www.thesource.ca/store/581000 |
| Categories : | |
| City : | H |
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Angel Castell on Google
★ ★ ★ ★ ★ Mike has been an amazing help for the two days we have been here. He has also been very patient and he is able to explain things to the point where you can understand it clearer!
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Jerry Madrid on Google
★ ★ ★ ★ ★ The source staff sabby gave us great deals with the phones that we wanted, overall great customer experience, highly recommended!
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Agnes Marasigan on Google
★ ★ ★ ★ ★ All the customer service people are very friendly. Mustafa was an excellent help on my cellphone and rate plan needs. Thank you for the wonderful service!
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Ryan on Google
★ ★ ★ ★ ★ Amazing staff at this store. Went in for a charger and left with a new phone. The team here is amazing and I will.never go anywhere else for electronics. Thank you Michael, Gurthej and Dhav you gentlemen have made this experience painless and I appreciate everything
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rahmatullah khairzada on Google
★ ★ ★ ★ ★ There are many reasons that I would choose a different location for my future purchases and suggest the same to my friends and family.
The staff is not honest with their policies and each one of them tell a different story.
1- When I shopped here the salesperson assured me that I am not getting into any contracts for the products but later I got to know that it is a contract which I asked that I don’t want when making the purchase. I spoke to the manager and he said that I should have read the 20 page contract of all products that I had purchased.
2- They expect you to read each agreement and description of whatever you are purchasing and not trust what their associates are saying.
3- The manager (I think his name is Dhav) said that no one would remember a verbal agreement and their staff will refuse to remember without even asking them. When I asked for the person who helped me the manager refused to ask them.
4- I called the corporate customer service as well and they advised to visit the store and they would solve the problem but when I visited the store they refused to help me and said that yeh corporate customer service always do this and they cannot do anything to assist.
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Axxgaming on Google
★ ★ ★ ★ ★ Murgesh helped us in getting new phones and setting up with Virgin Mobile as well. Amazing guy, great customer service, very accommodating and definitely went above and beyond. 10/10, he definitely deserves a raise and promotion!
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Salahuddin Mominzada on Google
★ ★ ★ ★ ★ Had vehicle towed to wreckers without consent and before I could get my belongings out of it. Truly rude and unprofessional staff when try to speak to them. Got hung up on for asking where I could find my vehicle. Save yourself the trouble!! Stay Clear!
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Sparkles Sparkles on Google
★ ★ ★ ★ ★ The representative I met here on Monday Monday 21st February 2022 was very nonchalant and not helpful. I asked about the difference between two typical phones and he rudely said that I should go and check the information on the internet without trying to help. I am not familiar with the phone models but had two in mind to choose from.
I wanted to buy the Google Pixel 6 phone and was given a price which was same as on the price tag on the phone display. I took my kids to eat so that I could have time to focus on signing the contract and by the time we returned, they had changed the price from $25 to $33! Less than 20 minutes No tangible explanation for the sudden increase except that "it changes by the hour!!! The $25 tag was still attached to the phone on display.
Definitely not going back there for anything as their service is discriminatory, bias, and not transparent. I won't recommend this store to anybody.
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