SEPHORA

4/5 β˜… based on 8 reviews

Contact SEPHORA

Address :

5015 111 St NW Unit 29, Edmonton, AB T6H 4M6, Canada

Phone : πŸ“ž +788
Website : https://www.sephora.com/happening/stores/edmonton-southgate-centre
Categories :
City : H
Description : Retail chain with a selection of upmarket makeup, perfumes, beauty & skincare products.

5015 111 St NW Unit 29, Edmonton, AB T6H 4M6, Canada
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shaminder gill on Google

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Disgusting customer service,,,if i could give u negative to negative star i would be happy ,,owner needs to hire some mature staff because they are not serious about their job ,if ur girls don’t wanna give customers service actually and help them with their some issues then why again and again asking to help them if after treating customers badly and rudely standing in a corner with other staff making fun of that customers and laughing,,need some training classes how to treat people wisely ,,,,very bad experience ?
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Tania Khalil on Google

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Love the store but the girl who helped me today was extremely rude. Treated me like I wasn’t knowledgeable on the product and criticised the current makeup I was wearing. Not something you want to hear when you ask for help. Makes me never want to go back :(.
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J P on Google

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the staff are very friendly and go above and beyond to help you find specific items. the cashout area is so organized and there are a million little items to browse through before checking out. my only complaint is that for some reason, the front of the store frequently smells like raw sewage & this definitely deters me from enjoying or shopping in this specific location.
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Harmandeep Bhandal on Google

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Poor customer service This was my one of the best place to buy makeup but today was horrible like seriously, there was a lady with black specs , blond hair who treated very poorly, she was very rude to me and she was asking me where did u keep tht product and all that I felt insulted and to b honest I didn’t want to buy tht product but I know how to treat someone and then I felt buying it and i got disappointed and I never expected such a poor customer service from Sephora.
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Susan McConnell - Huppie on Google

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Friendly, knowledgeable staff. Great store for name brand products. Love how I always get a little freebie in my bag.
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Gloria Bacchetta on Google

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The difference between Italy and Canada stays in the service and attention you get from staff. They sometimes seemed annoyed by your questions. I asked for help to choose a scrub for my face and I had no clear choice or opinion. At the checkout I wasn't even told if I had my fidelity card and I had to ask if they had discounts. Moreover I was given NO SAMPLES AT ALL!! I WILL NEVER SHOP IN PERSON AGAIN.Ar least online I get samples.
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Didi Hirose on Google

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the employees were so kind and understanding, they brought me tons of foundation and refused to stop until they had my shade. they were so informative and helpful, and the store looked great from the inside!
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l newms on Google

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I went to get a sample of a similar NARS concealer shade to one my friend has, but sadly they are still not doing samples. BUT, I spoke to Yuliana who was SO helpful and got me sorted with the right shade, after I'd a confusing time getting sort-of matched at a different store quite awhile ago. She answered all of my questions and told me several ways to fix my "Rudolph" nose and redness I get when I'm tired, without having to just cake concealer all over 1/3 of my face, so I'm super excited to go home and try it out. All the staff at this location I've ever encountered have been so good. I don't wear much makeup daily anymore, but the stuff I do have all comes from here because of their outstanding customer service.

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