MAC Cosmetics - Edmonton

Name: MAC Cosmetics - Edmonton
Address: 5015 111 St NW Space 324, Edmonton, AB T6H 4M6, Canada, H, 6, Canada

3.6/5 ★ based on 8 reviews

Contact MAC Cosmetics

Address :	5015 111 St NW Space 324, Edmonton, AB T6H 4M6, Canada
Phone :	📞 +78
Postal code :	6
Website :	https://stores.maccosmetics.ca/ab/edmonton/5015-111-st-nw-space-324%3Fy_source%3D1_MTMwMTUyNTEtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
Categories :	Beauty supply store , Cosmetics store , Make-up artist ,
City :	H

5015 111 St NW Space 324, Edmonton, AB T6H 4M6, Canada

Best Cosmetics store in Canada

C	Catherine L on Google ★ ★ ★ ★ ★ I don’t wear lipstick much but I have two from MAC that I really like. I’ve been wanting to try a purple shade for a while but don’t know if it would look ok with my skin tone. I went in to this location and found some shades I liked and asked the employee if she could give me some advice if she thought any of them would look ok with my skin tone. She was very unhelpful and told me “you just need to be confident enough to pull it off and you can wear anything”. I’ve tried googling options and from what I have read you try to match colors to your skin tone. I decided to try one of the shades but now that I’ve had 3 people tell me that this purple shade doesn’t look good on my skin tone I’m stuck with a $25 lipstick I won’t wear again. Very unhappy that the employee didn’t care at all to help when I asked and clearly was just trying to make a sale or couldn’t be bothered to actually help me. I will never return to this location.
A	Alexandra Gottschalk on Google ★ ★ ★ ★ ★ I have had repeated bad experiences at the Southgate location. I love MAC products; however, every time I go into the store, I am ignored by the customer service team or it takes a long time before being acknowledged and helped. The first time I though it was because the service reps did not take me seriously as I was not wearing makeup (regardless of the fact that I have spent an excessive amount of money at Sephora). I spent a while in the empty store with four reps and yet none of them bothered to help me. I also though it might have to do with age as I am 19 and so maybe the reps did not think I was a serious customer. Today, I went in and told the lady what I wanted and she said that she was on it; however, I stood there for 20 minutes waiting for her to pull 1 lipstick as she helped three different people with foundation swatches and other such things. Needless to say I would be far more likely to spend money at MAC if the service was better.
L	Laura Russell on Google ★ ★ ★ ★ ★ Great experience! I went in with a vague description of a discontinued product and clerk Jabeen knew exactly what I wanted. I was in and out in 5 minutes, the best! ?
S	Susha Weflen on Google ★ ★ ★ ★ ★ Had a makeup application by one of the girls there (didn't catch her name but she had short blond hair). She did an amazing job on my makeup, exactly what I was looking for for my engagement session. Their cash register was out for about five minutes, and I had to leave in a rush to get to the photoshoot so I feel like I didn't get to thank her as much as I should have. Overall great experience, would go back again! Thanks for doing such a great job :)
M	MacKenzie Sept on Google ★ ★ ★ ★ ★ I had a fantastic experience! I recently went to Mac in Southgate Mall to have a full face of make up applied for Christmas/Engagement photos. The girl who assisted me and applied my make up, Sophie, was amazing. She was friendly and knowledgeable with lots of great suggestions to help perfect my look. In the end my make up looked flawless and truly made my photos turn out better than I had ever imagined. I plan on returning for the same service in about a month and a half for my engagement party.
J	Jagjit Dhillon on Google ★ ★ ★ ★ ★ I was there in Mac on 111th Street South Gate the staff from there is very very friendly especially the girl who treat me Alejandra she was very friendly and a very nice girl she helped me a lot there thank you Alejandra for your help thank you so much.
H	Holly L on Google ★ ★ ★ ★ ★ Walked into Mac for the first time in years since they test on animals but I really needed a powder that would work for me (studio fix is amazing) . The service was amazing, they didn't try to over sell and their price was quite good. The woman helping color matched me perfect. Very happy with purchase but I'd be willing to pay for if they would stop testing on animals. I think that's the only issue with mac is they need to go cruelty free.
b	balpreet guliani on Google ★ ★ ★ ★ ★ I happen to enter MAC store without much knowledge about their products but luckily met Alesandra (Best Customer service ever).She understood exactly what I needed and helped me choose products according to my skin and made me use best of the offers available in store, It was like having a friend who knows exactly what I need , I am a healthcare professional so I am very keen on hygiene of products and handling but hands down , all the staff was following COVID protocols and It was a pleasant visit. I felt I can trust the person helping me which is most important part of customer service!