Reliable Parts
3.5/5
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based on 8 reviews
Contact Reliable Parts
| Address : | 2273 Dundas St W Unit #12, Mississauga, ON L5K 2L8, Canada |
| Phone : | π +8 |
| Website : | http://www.reliableparts.ca/ |
| Categories : | |
| City : | K |
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Maxym Prytula on Google
β β β β β Patiently waited 6 weeks for my order to arrive. Was told different reasons why its taking long every time that i called. Now i was told that the item is on back order. Therefore this is business is most unreliable
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ζ‘εΈη΄
ε on Google
β β β β β Do not order parts from this company. I placed an order over 5 months and it's still waiting to deliver. Every month I called to follow up, they had different stories, one said it's been arrived to Mississauga, ON and will deliver within 2 weeks. Other said it not even there. All kind of explanations to cover their misleading information. Keep your money and stay away from this company.
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Zoltan Szabo on Google
β β β β β The customer service is terrible, you call by phone and they communicate to any party except the department or store with which you want to communicate. It took 7 attempts for me to finally be manhandled with the answer.
The Call Center staff does not have the slightest training in customer service, in my last call the person identified himself but his name was not understood, when he asked for his name he told me saying that he had already given it to me, to which I replied sorry for not understanding, to which "Alice" replied when claiming that my order that I made through the web was not available, she indicated that I have to wait several days for it to arrive, that was not what the web indicated that it was available .
When asked why the web was not working, he replied that it is not updated as it should be. When asked if the web was not working, he got annoyed and hung up.
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Tony Can on Google
β β β β β 3 months on a back ordered item with no communication and missed shipping dates. Please get your logistical processes in order. I imagine my order had something to do with general Supply chains at this time and I could have been patient, but you werenβt communicating anything and seemed like you couldnβt be bothered about servicing me.
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Eduardo Romero on Google
β β β β β When I purchased 3 BBQ burners, Reliable Parts site said "in stock" but that was not the case. My order was delivered with a more than reasonable delay, causing me some problems.
Beware of Reliable Parts when their site says something is "in stock, ready to ship."
Personally, I will avoid Reliable Parts in the future.
Note: items were purchase online, but shipped from Mississauga.
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Sandy Welsh on Google
β β β β β Just finished installing new height adjustors for my Kenmore dishwasher. The first side took a little longer then the second, you learn so much once you do it. Fit is perfect ever thou the parts are next gen. Counter help was exceptional, instructions were perfect.
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Manoj Nair on Google
β β β β β Was able to find the parts for my dishwasher for a better price than anywhere else. Placed the order online and received a call back within hours for pick-up. Very smooth process.
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Peter Barber on Google
β β β β β Have used these guys for years for filter, appliance parts (for all of them). and have ordered on-line for pickup and also gone into store to get parts. They have MUCH better catalogs and part numbers than I can find on-line. Very helpful when my Kenmore appliances are no longer available anywhere.
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