MCI The Doctor's Office First Canadian Place - Toronto

Name: MCI The Doctor's Office First Canadian Place - Toronto
Address: 100 King St W, Toronto, ON M5X 1A4, Canada, X, 5, Canada

2/5 ★ based on 8 reviews

Contact MCI The Doctor's Office First Canadian Place

Address :	100 King St W, Toronto, ON M5X 1A4, Canada
Phone :	📞 +87
Postal code :	5
Website :	https://mcithedoctorsoffice.ca/locations/first-canadian-place
Categories :	Walk-in clinic ,
City :	X

100 King St W, Toronto, ON M5X 1A4, Canada

Best Walk-in clinic in Canada

D	DM KW on Google ★ ★ ★ ★ ★ I don't typically go to a walk-in clinic unless I have real concerns, that being said I came in for an issue I was having and the doctor seemed very friendly. When I showed him my concerns regarding what could be an infection and inflammation he looked at the area from 3 feet away and did not do a proper examination. He only pointed to the area of irritation even though he had gloves, a mask and googles on. He even asked ME what some of the discolouration was! He diagnosed the problem, gave me an over the counter prescription and told me to come back in a week. After applying the prescribed medication the infected area got much worse and pain developed after the first day. The medication actually caused the infection to spread and I went to my local walk-in clinic in Burlington who was shocked and appalled by the treatment I received and professionalism I experienced. He told me what the doctor had prescribed was absolutely wrong and if he had done a proper examination he wouldn't have prescribed the treatment he recommended. "Sounds like he just wanted to send you on your way" ~ my Burlington doctor quoted. My Burlington doctor prescribed the correct treatment and I am recovering nicely now. Who knows what damage the MCI doctor did to me but I can only imagine what they've done to other patients. Scary thought... think twice before coming here.
K	Kate K on Google ★ ★ ★ ★ ★ The doctors were fine considering it's a walk-in clinic but the receptionists were some of the rudest I've ever had to deal with. I asked for some information regarding transferring medical records since I have no experience dealing with this but the lady was dismissive and even cut me off at some points while asking my question. Would've been an overall good experience if not for the receptionists' rude behaviour.
J	Janice Law on Google ★ ★ ★ ★ ★ Great customer service from the Lab Staff. Very attentive and no wait time (I went at 11am on a Tuesday). The walk-in portion was a different story. The receptionist pretended not to see me standing in front of her (I was the only one there) until 5 minutes later. Wasn't very welcoming and just seemed to be busy doing whatever she was doing. The wait time was ok though. Wasn't long before I saw a doctor.
F	Fad A on Google ★ ★ ★ ★ ★ As with many people, it’s very difficult with my schedule to be able to make time to visit a lab with their early closing times. I urgently needed a blood test and I saw this clinic was close to my work and I’d be able to arrive an hour before it closed. I waited for 50 minutes until I was put in a room. It made me a bit nervous only having 10 minutes before the lab was closed, but I figured it would most likely be enough time to get it done. But of course, after seeing a person who was after me get tended to first, the doctor didn’t end up coming into the room until those 10 minutes were up. The doctor told me the lab was closed and gave me a referral. The entire point of this trip was because I don’t have time and needed to do it all in one shot or it would delay me another week. So I said to her that I should have at least been warned that it was a possibility I wouldn’t get in on time. She then passive aggressively says “We don’t control that, if you have an issue you can take it up with office management” and storms off leaving me in the room with the prescription she printed on her desk. A prescription for a medicine I already told her I was using! So this is what my tax dollars are going to? I’d rather have those dollars go to cooling the servers of the computers automating the menial tasks that Dr. Tal Platzker carried out during that 60 second appointment. At least that wouldn’t waste over an hour doing so. She is easily the most unprofessional doctor I’ve ever seen. I will definitely not be using her referral as I don’t plan on dealing with this place ever again.
R	Rocío Gainza on Google ★ ★ ★ ★ ★ Very bad experience! Impossible to get a straight answer from their personnel. Their intake form provides for the option of receiving lab results via email, and then they tell you they can't do that. Horrible experience; never coming back. **** Update. Finally someone got in contact with me about my lab results. They specifically told me that the doctor wanted to discuss them with me. After showing up and waiting to be seen thinking there was something wrong with me, the doctor told me that everything was fine and that she did not understand why I had been contacted to go to the office if the results were okay and I had already received my treatment. If you care about your health and been treated with respect, avoid this place at all costs.
N	Norman Chung on Google ★ ★ ★ ★ ★ Early hours and good location are ideal for people working downtown on Bay. I was a bit skeptical, given the less-than-ideal reviews, but can only say I was very pleasantly surprised. I showed-up at 7:20am with out-of-province insurance, was speaking with a completely professional and pleasant doctor by 7:45. The only slow-down was at the lab, but even then I was done and back on my way to work by 8:45. All the staff I encountered and spoke with were very courteous and professional. I can't speak to what times might be like later during the day, but given my experience this is an absolutely fine clinic that I would recommend to anyone working on Bay St and in need of a quick check-up.
L	Lisa Hoszko on Google ★ ★ ★ ★ ★ I had a very pleasant experience. The receptionist was a nurse filling in after the Canada Long Weekend. She was very friendly and honest about the wait times... and they were lengthy after the weekend with only one doctor in. I took the time to have a well needed nap. The doctor was rushed, but she was doing her best to see all patients. I don't need the doctor to be friendly and bubbly but I do expect professionalism which is what I received. Walk Ins should be used for illness like colds, sore throats, fevers... not for on going diagnosis. In my case I was tested for strep and 10 minutes later it was confirmed and off I went with my prescription.
L	Leslie Clark on Google ★ ★ ★ ★ ★ The ER at a wonderful hospital was where my dad went to when he was having trouble and we did not know what it was. The nurses were so kind and helpful and treated him with such speed and sincerity. It turns out he had a stomach infection and the doctors diagnosed it and he is now recovering. They do a lot of tests and make sure they follow you closely. This is why it is one of the best hospitals in the world.