Cloud Care Clinics
3.7/5
★
based on 8 reviews
Contact Cloud Care Clinics
| Address : | 55 Dundas St E, Toronto, ON M5B 1C6, Canada |
| Phone : | 📞 + |
| Website : | http://cloudcareclinics.ca/ |
| Categories : | |
| City : | B |
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Pulkit Sirohi on Google
★ ★ ★ ★ ★ Booking an appointment is such a hassle at this clinic. I have been coming here for almost 4 years and it's getting worse every year. I guess they don't want to see the patients anymore. That's how free health care looks like.
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Pip H on Google
★ ★ ★ ★ ★ The service was horrible. I called to speak with a Dr. And recieved a call saying to come in. The receptionist barely looked at me and didn't even ask for my information. I waited for the Dr. For 5 mins and when he came to the room I was asked to go to, he told me that they aren't taking anyone who has flu like symptoms. I told him I'm not here for the flu and have taken two rapid tests three days apart and they were both negative. His response.... thats part of the problem.
I this was a COMPLETE waste of time. I even called early in the morning because I knew how busy these places will get midday, now I can't get through to any other clinic. Don't waste your time.
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Jane Dempsey on Google
★ ★ ★ ★ ★ This medical team is outstanding. Their service is the best. They get a bad wrap from people who do not understand how to properly use GP services. I want to commend them for what they do. I would have been in some serious medical trouble if it wasn't for them. THANK YOU, CLOUD CARE CLINIC!!!
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Julianna Harry on Google
★ ★ ★ ★ ★ Came in as a walk in. Every single staff member from the front desk, to doctor to pharmacist , was absolutely amazing, kind and thorough. I will always return and tell everyone I know about them. The service was also fast and friendly. Thank you !
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Palak Bajaj on Google
★ ★ ★ ★ ★ I would have given zero stars if possible. They took a week from my X-Ray date to a debrief while I was in pain. They would fix telephonic appointments and no one would call. I followed up so many times.
My case was transfered to a doctor who was not given a proper transfer of medical history and allergies. .(now I am even anxious if the x-ray he discussed was mine). I hope I can flag this neglect appropriately.
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Susan Shalinsky on Google
★ ★ ★ ★ ★ When I needed a new doctor I checked out this place as it was convenient to drop in before or after work. I've been very happy with Dr. Hussain and the staff in the past ten years. Have not had occasion to use their rehab services yet but may down the road as needed.
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Alessandra Ramos on Google
★ ★ ★ ★ ★ I usually have a very nice experience with this clinic, they became my number one in walk-ins but Dr. Cheema is one of the worst doctors that I have encountered. Lack of professionalism, entitlement and no patient care/attention. I understand the current covid situation and short staff but we’re all trying…
From waiting almost 1 hour to be rushed into the appointment, definitely not a good experience.
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Carolina Surma on Google
★ ★ ★ ★ ★ Patient neglect! It’s unfortunate as I have once had a good experience here, but the receptionist staff is lazy, not attentive to details and straight up neglect the patients. No one answers the phone nor responds to emails. I was finally fed up and transferred to a new family doctor. my new doctor flagged that they had sent for patient record transfer months ago and no one has gotten back to them. How has no one gotten back in three months?? They had asked me to follow up.
I had one incident when a receptionist shared inaccurate confidential information with me over the phone, causing extreme panic on my end as she had completely miss informed me about my health.
There is no sense of urgency, no one provides an update following test results without you following up and waiting days for a response. Some patients may be sitting in chronic pain waiting to be informed about the next step in resolving their health concern.
I am concerned for people’s well being that come through this clinic.
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