BonLook
4.2/5
★
based on 8 reviews
Contact BonLook
| Address : | CF Pacific Centre, 701 W Georgia St, Vancouver, BC V7Y 1G5, Canada |
| Phone : | 📞 +87779 |
| Website : | https://www.bonlook.ca/blogs/stores/cf-pacific-centre |
| Categories : | |
| City : | Y |
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B. C. on Google
★ ★ ★ ★ ★ I've had my BonLook glasses for less than two years and they started falling apart when they were just one year old. The screws are constantly coming loose even when I retighten them, and one of the temples is noticeably crooked and can't be straightened out, so the glasses look crooked on my face. The hinge has torn so many of my hairs out (daily) that it's thinning my hair. At the time of the online purchase, there was a glitch with the system which delayed my order. No one from the online department actually followed up and I had to keep following up with them while my order was at a standstill. I will say that the people working in the Pacific Centre store were lovely and super helpful. However, it's clear the company lacks the infrastructure on the back-end, and the quality of their glasses is poor. Stick with Clearly.
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Deepkawal Singh on Google
★ ★ ★ ★ ★ Had an amazing experience with Jim! He made my first prescription glasses purchase a breeze by helping me find a look that suited my face and my lifestyle. He is very knowledgeable. Thank you Jim! Will definitely be returning!
- Deep & Surena
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Rebecca Davis on Google
★ ★ ★ ★ ★ I’ve been purchasing from Bonlook for years now and have nothing but amazing things to share. The styles and quality are excellent for an affordable price. In my recent visit, I received the best customer service from Jim and Cody. They not only helped me find the perfect glasses but also offered to tighten the screws on my very old pair and replace the nose price on another at no extra cost. Their service was friendly, personable and timely. I’m looking forward to going back to pick up my new glasses and bring my husband to get fitted for his own!
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D Chic on Google
★ ★ ★ ★ ★ A great place to shop. The staff is friendly and knowledgeable. The store is laid out well and the prices are excellent. I’ll be back for more. Thank you Bon look PC.
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Kathy C on Google
★ ★ ★ ★ ★ The manager is so awesome that it made me want to shop here. She's pleasant and helpful. The staff are welcoming as well and I am happy with my glasses.
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Gia J Zheng on Google
★ ★ ★ ★ ★ The manager, Moira, and her staff went above and beyond to help me out with my sunglasses! Bonlook also has lots of styles which fit my east-asian low nose bridge, which is great.
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Maddison Sutor on Google
★ ★ ★ ★ ★ My partner recently got glasses here and wow what great customer service! Can tell they are very customer-centric and care about customer needs and help you get the best bang for your buck. Easy process. Will be back for my glasses!
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Arceli Nery on Google
★ ★ ★ ★ ★ I was recommended by my good friend to check them out. The staff were very pleasant and they made our visit easy when having a toddler in tow. They took care of my needs and made sure that I was satisfied. They also went out of their way to make sure my granddaughter was occupied by giving her something to colour…. That made our experience very memorable. Thank so much!!! Definitely will come back and recommend my friends to come and check them out
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