YVR Medical Clinic

Name: YVR Medical Clinic
Address: 3211 Grant McConachie Way, Richmond, BC V7B 0A4, Canada, B, Canada

2.5/5 ★ based on 8 reviews

Contact YVR Medical Clinic

Address :	3211 Grant McConachie Way, Richmond, BC V7B 0A4, Canada
Phone :	📞 +79
Website :	https://yvrmedical.com/
Categories :	Walk-in clinic ,
City :	B

3211 Grant McConachie Way, Richmond, BC V7B 0A4, Canada

Best Walk-in clinic in Canada

F	Finding Me on Google ★ ★ ★ ★ ★ Makes sense why they have such a bad rating — incredibly rude on the phone and not approachable in person. Where is the patient care? Where is the respect? They need to re-train their staff on how to create a comfortable environment and showing decency to those come in. Would give 0 stars if possible.
A	Alisha Dsouza on Google ★ ★ ★ ★ ★ The place is hard to find. Here are the instructions: Drive down to the visiting parkade. Take the exit (follow the stairs) that goes into the airport. Once you enter the airport it’s on your left next to the pharmacy. I know that there are bad reviews here. But, I had no issue with the service. They are very organised and got my results the next day.
T	T C on Google ★ ★ ★ ★ ★ DO NOT USE THIS ONE! The website said 5 minutes rapid test, but I waited 1 hr and missed my flight. The management is a mess. All those people tested after me got their results. When I asked for my result, they only said they can’t rush the machine. Very bad service!
M	Musa Rasheed on Google ★ ★ ★ ★ ★ When trying to book an appointment over the phone, their phone system says "please book an appointment by phone" before ending the call. Went to the location physically to ask about this, they say they only have 2 phone operators and no other way of booking it. Rather than try and help me, they simply said to "keep trying to call" with no other help, then preceded to rudley dismiss me. To recap * Can't book online * Can't book in person * Has 2 operators that can't keep up with any demand * No in person help whatsoever This lackluster service is why automation is taking over.
N	N B on Google ★ ★ ★ ★ ★ Covid test booking site says appointments are 5 mins, but what they don’t tell you is that you have to queue for 20-30 mins before your booked test, and then wait 30-45 mins for your test results.
A	Aryaman Theregoda on Google ★ ★ ★ ★ ★ I tried setting up an appointment over the phone (as they wanted) and was told by their answering machine to book an appointment over the phone... What? I go in person to get help with this and they rudeley tell me I shouldn't have come and to book it over the phone. I then call the number right in front of them, and the machine says to book an appointment by phone. They then tell me to leave. Bad service, a waste of several hours, and a massive headache at the end. Avoid this place like the plague you can't get treated for because you can't book an appointment.
S	Simon Royden on Google ★ ★ ★ ★ ★ When trying to get a covid test, this place wasted my time. I tried to book ahead by phone but no one answered. The machine didn't even give me the option to do anything, it just spat a message and ended the call. I go there in person and they tell me to book by phone. Ironic. After I explain the situation, they tell me they can't do anything and to try the phone again, before telling me to leave quite rudley. Terrible service fitting for a bad clinic, avoid this place!
I	Irrum Doss on Google ★ ★ ★ ★ ★ Booked online on a Saturday, got a 500 error. However checked my email and got a receipt so I figured was booked. I called Monday to confirm got an answer within 2 rings. Had a booking number and time/date set. Arrived at yvr at 9am 10 min wait to checkin. 15 min wait to get test done. Within 20 minutes had negative test in my hands and ran to check in counter to get on my flight. I was quite nervous relying on a test a couple of hours before my flight at airport but all worked out, was quick and easy.