Shoppers Drug Mart
2.7/5
★
based on 8 reviews
Contact Shoppers Drug Mart
| Address : | 5000 Hwy 7 Unit 2015, Markham, ON L3R 4M9, Canada |
| Phone : | 📞 +977 |
| Website : | https://stores.shoppersdrugmart.ca/en/store/612/ |
| Categories : | |
| City : | R |
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Angel CKY on Google
★ ★ ★ ★ ★ Experience here was poor!
Came here for their Chanel stock availability and to take advantage of their points redemption offer since my regular store closer to home didn’t carry it anymore.
The girl at the beauty boutique counter was nice. Terrible experience comes from meeting the store front manager Steven Macdonald. He was just emotionless and didn’t offer any useful assistance. Was informed they weren’t allowed to sell more than one Chanel product to a customer for corporate reasons and due to Grey market. I was almost directed to the wrong store (Kennedy & 7/16th & Woodbine) but I was able to visit another store to do so as they were not identical products since once one was a twist and spray.
Zero importance of customer service at this store. Never coming back again.
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Jimmy Singh on Google
★ ★ ★ ★ ★ This place makes up their own store policies. Don't ever buy electronics or attempt to refund here. They'll make a bs excuse that they don't take them back EVEN THOUGH the store policy is they will if in original unsealed packaging. If you ever need to buy electronics, buy it from a reputable store like Best Buy or Costco.
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Cecilia Rondon on Google
★ ★ ★ ★ ★ Extremely bad customer service from the pharmacist, it’s not like I’m asking for specific questions about how take a medicine, your job is not even sales where you are required to speak so much to convince me to get a product, your job is to provide information and give people their medicine. Times are hard and we all know that, but I went in to ask for the price for a specific medication and with a mad and bored face all she said was: I can’t give you the price without a prescription. She was supposed to be the doctor there I guess, she has black hair and glasses and the other staff working there are completely different and polite. I called another shoppers and the gentleman gave me the price and did mention I needed prescription to buy it. Completely different experience. Bottom line, skip this pharmacy !!!!
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Terry P. G. on Google
★ ★ ★ ★ ★ Locate inside the Markville mall. I found this shoppers a little congested and tight between the aisle. Meaning not a lot of space. I wouldn't want to shop here on a busy day. They do seem to carry everything a bigger shoppers does.
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Christina on Google
★ ★ ★ ★ ★ Went to the pharmacy twice on different occasions. Both times, the person handling my prescription was rude and was not helpful. My first time, there was an error with insurance and instead of being of helpful, the person was extremely rude and gave me attitude. The second time, I was told that there was a fee for my prescription despite it being listed as covered under OHIP+. I had brought up the issue but ended up being told I was wrong and that I had to pay the fee. I ended up going to a different shoppers where the medicine was covered under OHIP+ and the pharmacist assistant was very helpful and kind. Would not recommend bringing your prescription here as the assistant is extremely rude and unhelpful.
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Wen Chen on Google
★ ★ ★ ★ ★ There were 2 boutique girls working Tuesday may 17 that were awful. There’s one with shorter red hair and one that looked androgynous, skinny. The one that looks like a dude literally gives you so much attitude for asking questions and rolls their eyes when you don’t end up buying anything. What kind of luxury experience is that supposed to be lol
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dave pankosargis on Google
★ ★ ★ ★ ★ The Girl at the Beauty Boutique (Alaina). Was extremely nice and outgoing, I was greeted and asked if i needed any help! I was looking for a new cologne, she was patient and took the time to really help me out. She was Superfriendly and Professional! She builds bonds and relationships with her customers! 10/10 Will be coming back! Amazing retail service.
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Moin Fang on Google
★ ★ ★ ★ ★ The store itself has nothing special to complain about, but the customer service was disappointing. It seems each customer service has her own business to take care of and nobody has time and responsibility to help you. I waited for a long time and I eventually got help by making a phone call to another party the next day.
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