COACH
3.9/5
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based on 8 reviews
Contact COACH
| Address : | 5000 Hwy 7 Space 2120, Markham, ON L3R 4M9, Canada |
| Phone : | π +97998 |
| Website : | https://ca.coach.com/stores/on/markham/5000-highway-7-e%3Futm_medium%3Dorganic%26utm_source%3Dgoogle%26utm_campaign%3Dstores |
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| City : | R |
| Description : | Fashionable American leather-goods brand known for its signature handbags, plus shoes & accessories. |
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ANQI on Google
β β β β β I bought a wallet today as a gift to my friend and I ask to engrave it. The staff did for me without final confirm font size, and it just so ugly..... The lady said its the only font size they can do.... I mean are you kidding meγγγ you have display leathers that are engraved in so many different colour and sizesοΌyou told me thats the only font you can do??? LOL. I've sent email to coach and want to get an explanation. I hope its just an misunderstanding , but I do think you need to final check with customer before engraving it , cuz personalized item can not be returned!!! If I knew it would turn out that way, I'd rather not engrave it!
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Nader Daliri on Google
β β β β β This is the first time I've come across a company which doesn't accept returns for refunds at All their locations!!!
Ordered 2 handbags online as Xmas gift for my wife and was returning one at the nearest location to me at Cookstown Outlet 40 kms away, where I was told "sorry, we don't accept returns here" and gave me other locations addresses which would accept returns! Wish this was made clear and in BOLD, so I didn't waste 3 hours of my time!
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Nadine Stefoff on Google
β β β β β I was very pleased with this location. I found two beautiful all purpose bags and they offer FREE tags for initials, in several fonts, colours and cute images! Sizes are available as well for a personalized tag! Thumbs up
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Rudy Chavarria on Google
β β β β β Terribly disappointed, I was given a wallet, card holder and money clip for this past Christmas so the items are just under 6 months old. There were signs of poor manufacturing so I went in with intention of getting them repair even if I had to pay out of pocket not to mention I was making another purchase. I was flat out told that they just don't do that and with an attitude. Not sure why they were so disregarding and condescending. Learn how to treat returning customers.
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Charles Liu on Google
β β β β β Worst Coach store ever visited. Such a bad attitude towards customers. My wife arrived around 6:45pm and just wanted to check some bags quickly, but one of the sales reps refused to open the door for her without any explanation (closing time is 7pm). Another sales rep even rolled her eyes upon her. However when I arrived about 5 mins later they just opened the door for me and explained their computer was down. Obvious gender discrimination! Already filed a complaint and hope these rude ppl will learn a lesson.
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Sheharyar Chaudhry on Google
β β β β β This was probably one of the best in store experiences I have had for a very long time. Ellie is so welcoming and warm hearted and really went out of her way to package something for me. I donβt think Iβll ever go to a different location other than the markville one. A huge shoutout to the management for training such people like Ellie and for her to be so caring for the customers. Absolutely loved my experience!
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Lisa Chen on Google
β β β β β They helped me customize my bag tag to the specific design I asked for and I'm loving it. Awesome customer service and quality products :D
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sunhee kim on Google
β β β β β My daughter and I was just shopping around Markville,and decided to drop by Coach store to see what was new. There were so many new cute bags,but I didn't want to keep my husband waiting so next time I may purchase something cute. Ellie, the Manager there is super wonderful. She is always looking out for your best interest.Just love this store!
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