Bouclair Stittsville
3.6/5
★
based on 8 reviews
Contact Bouclair Stittsville
| Address : | 5597 Hazeldean Rd, Stittsville, ON K2S 0P5, Canada |
| Phone : | 📞 +87 |
| Website : | https://www.bouclair.com/ |
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| City : | S |
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Asghar Mohammadi on Google
★ ★ ★ ★ ★ Employees waste your time just because they don't feel finding an item for you.
Went to this store to buy an item and even though I had already made sure online that this item is available there in the store, the employees said no we don't have them in the store, they even said no other store has them in Ottawa area.
Went out and quickly called Trainyard Bouclair, the lady said yes we have them and the Stittsville store also has them. Went into the store again, they again said we don't have any. I went home and ordered the item online right away. Not surprisingly, it says the order is ready to pick up right away. Not sure how all of a sudden it got available there!
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Jason Chapman on Google
★ ★ ★ ★ ★ My wife and I really enjoyed the selection and style here. And the staff are really friendly.
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Josee Tremblay on Google
★ ★ ★ ★ ★ Amazing customer service, one of my chairs had a manufacturing issue and broke. The amazing sales staff quickly replaced the chair with no issue.
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Hasopum on Google
★ ★ ★ ★ ★ Nice store with a lot of products and items for every corner of one's home. The employees are really helpful, and always show a positive attitude. They can also give you advice and provide you with their opinion on decor. It is pleasant doing business with them
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Zeb Qadri on Google
★ ★ ★ ★ ★ Beware of their scams on 50% discount those are no return or exchange, they dont mention that on their site while you are ordering but if you try to return they will gladly pull the policy out to push you back. Never shopping at this place.
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Hannah Younge on Google
★ ★ ★ ★ ★ Received amazing customer service from the lady with short blonde hair, sarah I believe. She was the same lady who helped me with my curtains and sheers last year.
I came in looking to solve my problem with sun over heating my home in the summer but I did not want thick curtains.
She was very patient while she went through all the possible options that could make my problem better and then even helped me place my order in store.
Thank you again
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Agnès Neyret on Google
★ ★ ★ ★ ★ I had a terrible customer service experience today with a young "salesman" who seemed to to do everything possible to make me complain about his "work", as there was no way not to feel insulted by his behavior. I won't make a list of how rude his behavior was but, for instance, when I asked him if he could arrange the messy paper (which I had to beg him to put around the little frame I bought to protect it), he simply gave me some tape so I could wrap the frame myself... Wow. Next time I will go to Homesense, a few steps away.
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Amanda U on Google
★ ★ ★ ★ ★ I used to love coming in this store back when the staff were friendly faces.
I am not sure if the pandemic switched staff members around but they are insufferable now.
It appears that they are more focused on chatting amongst each other, twirling hair or stomping around frantically.
Very uncomfortable and pretentious environment now for what is a simple run of the mill retail store. I prefer Homesense across the way.
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