MYHome Furniture

3.7/5 β˜… based on 8 reviews

Contact MYHome Furniture

Address :

499 Terry Fox Dr, Kanata, ON K2T 1H7, Canada

Phone : πŸ“ž +79
Website : http://myhome.ca/
Categories :
City : T

499 Terry Fox Dr, Kanata, ON K2T 1H7, Canada
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John Ostapyk on Google

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Nice store, lots of unique pieces and selection, customer service was good and they offered lots of useful decorating/style ideas. I very much like that they are a locally owned company and they have lots of Canadian made products. We have bought couches and 2 bedrooms sets now - the price is slightly more than I found with the cheap generic big box stores, but it's very easy to see that it's higher quality made furniture.
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MJ R on Google

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Buyer BEWARE. We experienced violations under the Consumer’s Protection Act. This is NOT a reputable or ethical establishment. We purchased a furniture warranty that MyHome knew couldn’t be honoured or registered as there was a longstanding issue between them and the carrier. The owner agreed to swap unsatisfactory chairs we purchased at no additional cost. Upon delivery of chairs, we were slapped with a significant bill. In addition to all this, customer service after the sale was terrible, no return calls or emails despite repeated attempts. We were patient and respectful with this business, but the warranty and chair issue was the last straw. Their communication with us was willfully deceitful and constituted fraudulent misrepresentation under the The Consumer Protection Act. We eventually resolved these issues with the owner. Our hope was that My Home would learn from this experience and change their practices. Based on recent reviews, that has not happened. We will NEVER do business with them again!
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Anne Marie Lever on Google

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They have beautiful furniture but terrible customer service. I was told 8-12 weeks for a top quality leather chair I ordered. I ordered it at the end of December and we are now almost the end of April and I still have no chair. I called and left a message to be called back and my call was not returned. I called a week later and spoke to someone who looked into it and emailed me back to say their supplier was backed up and it's looking like it will be more like 20 weeks vs. the 8-12 I was told at the time of purchase. Had I not called twice, I would not have been given an update. I can buy the same chair at Ormes.
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Michael Dagenais on Google

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Superb service and attention to detail. Wide selection of modern and stylish furniture and accessories. Unfortunately we had to return an item and was greeted with professionalism and understanding. Full refund without question or issue. Initial delivery of the item was pre-scheduled and the driver was on time and courteous. Would highly recommend MY HOME
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Kanata Central BIA on Google

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What a showroom with wonderful furniture. The best place to find just what you're home is looking for. Warm, Cozy and inviting not just the store but the staff as well.
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Raymond Farrier on Google

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Ottawa has limited furniture offerings of quality and craftsmanship. MY Home comes through always when looking for pieces to make your room something special. While pricey, most pieces one would buy here should be viewed as investments. While in the past, there have been issues with delays, my pieces arrived on time and staff was prompt with all queries. Delivery options were flexible and the white glove service was good. This store does not offer mass produced furniture goods, so delivery times can exceed a few months. That said, it is worth the wait! I am pleased with my new purchase and MY Home will be a must visit when I look for future pieces for my home.
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Pilgrim Maslow on Google

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Very attentive staff, Trisha is awesome. When you are looking for that perfect piece to compliment what you already what you have they are able to walk through the options with you. This will take time and several visits I'm sure but our experience so far has been superb and Trisha is helping is very well. Love the feel of the local furniture store. I love supporting local businesses when they are good and this is a perfect example. This is not a large box store. And who really wants to go and be hounded at one of those. MyHome is a pleasant surprise amongst a bunch of cookie cutter furniture stores. Love this place, don't count out the small size.
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Nancy on Google

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Sorry but I can't give a good review. Tried to "shop local" so phoned to order a specific fabric to match chairs we have. The lady I spoke to, who was working from home, said she would check pricing and get back to me the next day. She didn't. I phoned again and left a message, I never did get a return call. I have no idea why. So I took my business elsewhere. It shouldn't be so hard to shop local, but sadly they made it impossible.

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