Shoppers Drug Mart

3.6/5 β˜… based on 8 reviews

Contact Shoppers Drug Mart

Address :

499 Terry Fox Dr, Kanata, ON K2T 1H7, Canada

Phone : πŸ“ž +7979
Website : https://stores.shoppersdrugmart.ca/en/store/909/
Categories :
City : T

499 Terry Fox Dr, Kanata, ON K2T 1H7, Canada
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content Salad on Google

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Never write reviews but felt the need to after my negative experience. I've had my prescription filled multiple times (same as all of my family members) and I was yelled at by the asian Pharmacist in front of everyone. They tried to charge me for my prescription when I was still covered under the government (still under 25). Every time we get our prescription filled there's an issue, the staff is extremely rude and never helpful. It doesn't hurt to be kind, if theres a miscommunication be patient with people. You have no idea what they're going through
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Nick S. on Google

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7 people working behind counter at Pharmacy yet no one is at pick up counter... EXTREMELY SLOW "service" everytime!
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Beth Daley on Google

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Vaccines/Pharmacy Absolutely everyone on staff was so patient and informative. They answered many questions from many people by phone and in person. They were well organized for vaccinations. When explaining how my husband and I accidentally cancelled his appointment by clicking the wrong hyper link, they were able to give him an end of day shot. All this while attending to regular customers, prescriptions, questions, and special needs. Impressive!
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Koreen Scott on Google

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Shocked to see any poor reviews of this place. This Shoppers is just excellent all around from the care and personal service from Scott, the owner, to each and every person there. Never disappointed, they always go the distance to help and look after customers. Been going here for 11years. Thank you all.
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Matt LeBrun on Google

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Such an awful website experience. Tried to figure out how to go and get a regular flu shot. Not only did the online booking system have no spaces available (with no waitlist and no information about why the flu shot isn't available/what other options are available) but trying to call the store doesn't work at the phone number provided on google as well as the shoppers website.
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S M on Google

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This post office is quite literally the worst. They are so slow and really don’t seem to know what they are doing. They have absolutely no compassion for anyone. It is Christmas and they will not give me the package even though I have several pieces of ID saying who I am. When the manager came they frightfully stood in the corner and just kept repeating the same phrase with no explanation or attempt to resolve the issue. It’s like they are automatons. I have been to several other post offices and this one has no sense of customer service and should quite frankly be ashamed of themselves of making an already stressful time difficult. I cannot believe this. In fact, I wonder if there is any way to contact Canada Post directly to file a complaint about the service, because someone needs to intervene. It is totally unacceptable.
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Puneet Aggarwal on Google

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Vaccines/Pharmacy Thanks to Scott and Pratima, and the all the pharmacy staff for being patient and informative. Very well organized for vaccinations and managed very efficiently and quickly. At the same time, also attending to several other customers, and answering and following up with questions whenever someone was looking for something. Great fantastic service! Impressive!
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Chantal Massicotte on Google

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Worse pharmacy EVER. Every single encounter I've had at this pharmacy has been horrible. For my first visit, I was told my prescription was ready on 3 different occasions when it wasn't. Drove 3 different times to pick it up and it wasn't ready. Another visit, Mohamed didn’t want to enter my insurance information "because there were too many people in line" so I had to pay out of pocket. The third time again...prescription not ready when they said it was over the phone. Today, stood in line for 10 minutes in the drop off area and was ignored...then a lady stood beside me at the other side and was immediately helped. Needless to say, I have transferred to Loblaws, where they are wonderful. Avoid this place at all costs, unless you like being ignored, like standing in line for very long periods of time and like to feel like you are bothering the staff that are supposed to help you.

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