Five Guys
4.3/5
★
based on 8 reviews
Contact Five Guys
| Address : | 5517 Hazeldean Rd Bldg C2, Unit 6, Stittsville, ON K2S 0P5, Canada |
| Phone : | 📞 +88 |
| Website : | https://restaurants.fiveguys.ca/5517-hazeldean-rd |
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| City : | S |
| Description : | Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait. |
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Will Gee on Google
★ ★ ★ ★ ★ So I am (was) a big lover of Five Guys. Till today 20 Sept 2020. I really think the oil was way overdue. No taste to these fries at all. The picture with the burger is to show no photo shop here. The colors are what you see. The fries are one thing. But when the bun was crumbling apart it tells me that it was stale. Not fresh.
Very disappointed. Did I complain ? no because far to many people waiting for food and well I hope they are happier.
Will be looking for a new burger joint in Kanata. !!
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Evelena Hilton on Google
★ ★ ★ ★ ★ Poor Customer Service. I witnessed a guest walk into this establishment, use the bathroom, then proceeded to order food. Upon reaching the counter the employee behind the counter was very rude to him before asking another employee take over as they couldn't serve the guest for whatever personal reasons. I overheard the guest apologize for whatever was happening and state he just wanted to order his food as he was working down the street. This was not appropriate to witness as employees should be professional in all aspects while on the clock, no matter what personal issues arise.
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Rachel Wood on Google
★ ★ ★ ★ ★ Best burger I have ever had. I love that you can add all the different toppings. I had my first take out a few weeks ago since them I am addicted and have ordered every weekend. Great value for money too
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Lovely doodi on Google
★ ★ ★ ★ ★ Good burger but the fries too much salt
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Kim Collingwood-Joncas on Google
★ ★ ★ ★ ★ I visiting this location mid February. As I waited for my food I noticed one male employee touch his face with a gloved hand to adjust his mask over his nose, then touch food. Not once but several times. No hand washing occurred between taking off his gloves and replacing them. I sent a notice to management. I got a quick response from someone, who told me they would be speaking to his supervisor, and follow up. It’s now March and I have yet to hear anything from anyone. Keep an eye on who’s handling your food in this restaurant. It’s likely management is aware as there are cameras in this location.
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Bobson Wong on Google
★ ★ ★ ★ ★ I love Five Guys because of the flavour of their burgers and the fresh ingredients they use, and today was no exception. I also love their Cajun fries—except for tonight where the fries tasted old. I already knew in advance that would be the case because I saw a fairly large batch of fries sitting in the warmer while I was ordering. Did I have the right to ask for fresh fries? I think I'll do that for sure next time.
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Sarah Harb on Google
★ ★ ★ ★ ★ Came super late, due to traffic, we got there 20 minutes before close. I work fast food so I get the frustration when customers do that and so we apologized profusely and even offered to go somewhere else. Not with these guys. The most positive workers, so accommodating and happy overall. Made us feel welcomed and offered amazing service. The guy making burgers is elite and never fails to make the best tasting burger ever. The girl who customized my milkshake (delicious btw) was the sweetest ever and really put a smile on my face. This location. never. fails.
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Priscilla Rivette on Google
★ ★ ★ ★ ★ Absolutely amazing quality beef !! The assembly line of staff is very impressive! The floors were shiny clean . The store was very busy but the staff quickly and with quality served our food. I was thrilled at the taste of the burgers! I am not a big meat eater , but they stand by there quality and no hormones meet! Will definitely be going back ! One of our new favourite “burger” stops!! Thanks for offering such quality grown products! Rare find in fast food world!
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