Zara
3.6/5
★
based on 8 reviews
Contact Zara
| Address : | Bayshore Dr #100, Ottawa, ON K2B 8C1, Canada |
| Phone : | 📞 +877 |
| Website : | https://www.zara.com/ |
| Categories : | |
| City : | B |
| Description : | Spanish fashion chain offering on-trend house-brand clothing, shoes & accessories. |
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Brian Eng doing his Theng! on Google
★ ★ ★ ★ ★ Very cool styles found here. You'll find something that you like here. Prices are good and they fixed their sizing issues I used to have with them. Great job
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josee chevrier on Google
★ ★ ★ ★ ★ I was looking for a specific item and the staff were great at helping me...3 ladies were very helpful. Overall great experience even if I didn't find the shirt I wanted the service was great!
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Arnold Jerry on Google
★ ★ ★ ★ ★ I wish I could rate 0 star. The customer service at Zara Bayshore is completely trash. Disrespect, arrogance towards customers. They are useless and never willing to help. I don't believe such a poor quality service is offered in this great country. After I complained to a supervisor over there and saying I'll not come back after such a service, he told me "goodbye and never come back please". This behavior is not to be tolerated. I'm disappointed and will never get back to Zara again. This has to change as many people like me are complaining.
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P Green on Google
★ ★ ★ ★ ★ Very busy location with lack of staff for volume and long check out lines as a result. Lack of sizing but helpful staff who did confirm and were trying thier nest to keep up. More stick would greatly increase sales.
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Ginan Al-Hajjar on Google
★ ★ ★ ★ ★ Luna gave such good service and advice! Zara is not known for it’s customer service, but for once I had such a pleasant experience thanks to her. Thank you girl!!
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Hanea Rezk on Google
★ ★ ★ ★ ★ Everyone carrying Zara paper bags seems that Zara has something for everyone ?
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gloria E on Google
★ ★ ★ ★ ★ As a person who works in retail I have not been this upset in a long time. Firstly, the customer service is absolute trash. I understand that maybe it’s hard to have more than one on cash, but to show such poor customer acknowledgment in an instance where two or more associates should’ve been available and/or willing to assist with a faster customer experience . The girl on cash took a solid ten mins to do my transaction and made me go on my wallet app for a return(I have never had this problem, ever). She then stops the transaction and sees a kid and starts talking to her coworker about the kid, what if I am in a rush(which I was). I felt very disrespected. Secondly, not one person acknowledged me in the store (there were more than 4 workers) everyone was just talking between themselves. Please, be aware of your customers.
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Malak Altamimi on Google
★ ★ ★ ★ ★ I had the most terrible customer service experience in the store and this is coming from someone who works retail as well. There were people who were not wearing masks, we complained to the manger and he was so ignorant and super rude and said “i dont have the right to ask why they are not wearing masks”. Actually he does and before you enter the store or the mall you are needed to wear face covering. He was super unhelpful, super rude and didn't seem to care about his customers. This location is definitely going to lose many customers!
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