Waterford Apartments
3.3/5
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based on 8 reviews
Contact Waterford Apartments
| Address : | 1241 Kilborn Pl, Ottawa, ON K1H 1A5, Canada |
| Phone : | π +889999 |
| Website : | https://www.homestead.ca/apartments/1241-kilborn-place-ottawa |
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| City : | H |
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Mandy Foster on Google
β β β β β I've been watching this place for about 2 years, because I like the look of the building. The rent has jumped about 30% in that short time. Added to other things in the reviews of this building I'm scratching it off my list. Perfect example of a landlord soaking his tenants for all they can while not adding to quality of life.
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Moe Faraji on Google
β β β β β I have been in this building over two years. The building used to be a good one; however, everything has changed under the new management. The elevator is always out of service, there is a water shutdown every month. Parking garage is under construction. Laundry machines are usually broken. Common room is often closed. I do not recommend to rent a place here.
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Ontarian123 on Google
β β β β β As another reviewer mentioned, the water gets shut down maybe once a month and sometimes more than once a month or seems like it. On one occasion a tenant forgot to turn the tap off during such a shutdown and caused flooding to lower floors when the water was turned back on. The more often the water gets shut down the greater the chances it may reoccur. The only 2 elevators in the building are sometimes out of service (it doesn't happen a lot but enough so you notice - it happened a week ago). There appears to be a drainage problem in the parking garage which does not appear to be addressed so far. It has been like that for a year now. An attempt was made to wash the floor of the garage in the spring but water was accumulating at the lower levels of the garage. So, the garage has not been cleaned for over a year now. The drainage still is not fixed. Yesterday a large pipe split open in the garage that caused flooding to the lower level of the garage. A number of fire trucks responded and the 3 lower levels of the building had to be temporarily evacuated. The water had to be pumped out afterwards. A number of apartments on one side of the building in the lower levels had flooding several months ago forcing tenants to find lodging elsewhere. They are in the process of rebuilding and fixing those units now. The Commons room has been closed again. It started roughly when a number of apartments in the lower levels were flooded several months ago. The Commons room is sometimes used to hold materials and is closed off to tenant access during those times which can stretch for many month at a time.
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MH on Google
β β β β β Stay away. Location is amazing and building is clean but very mismanaged. Things have gone significantly downhill the last couple years. Lots of construction noise throughout day, water shut offs, fire alarms, major floods in lower levels, and we've had water leaks through ceiling and walls that were stopped but never repaired. The office staff is very rude and dismissive of concerns. They don't care about current tenants and are cutting back. Eg. hallways and garage were not heated properly the last winter and caused burst pipes.
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Becca Dheer on Google
β β β β β Water shutdown and fire drills every month, less then 48hours notice of entry, construction almost every morning at 8am, common room has been temporarily closed for almost a year or more and the fire alarm goes off pretty much every month. It goes off so often that I see less and less tenants even bother anymore. The elevaters often don't work after we can go back in and its not great having to go up 15 flights of stairs at 12:30am or 5am. I have lived here since 2014 and the only good thing about it is the location and staff.
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Siobhan Marko on Google
β β β β β Very well maintained building. Property Manager and Superintendents work hard and are very friendly. If you are lucky enough to get a view of the creek - and not the front of the building - it's such a peaceful view.
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Πnastasiia Πikhno on Google
β β β β β I saw the building and it looked great! But once I decided to rent it and asked for more information, nobody called back. Call center is amazing, but they are separated from property management. And rental agents team never reaches out. I'm wondering, what's going on in this company.
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ThisDream on Google
β β β β β I love the location and, living on the top floor, the view of the river is fabulous! Billings Bridge is one of my favourite little shopping malls. The nearness of the train tracks is something I've always enjoyed.
The staff are conscientious about cleaning and making sure things are working (Props to Martha, Kenny, and O.C.) There is unfortunately no rear entrance with a service elevator which puts a strain on regular elevator traffic when tenants are moving. Fire alarms have decreased recently though they used to be way to frequent.
The apartments I've seen are nicely finished. The corridors have been recently renovated with new carpeting, wall coverings, and fresh paint for the doors. The windows are awful, difficult to open, nearly impossible to clean, and prone to frosting up in the winter; an upgrade would be welcome.
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