Telze Professional Smartphone Repairs - Billings Bridge (Ottawa)

4.4/5 β˜… based on 8 reviews

Contact Telze Professional Smartphone Repairs - Billings Bridge (Ottawa)


2277 Riverside Dr. unit #177, Ottawa, ON K1H 7X6, Canada
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Omar Qawas on Google

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Very professional staff, the guy called mahmoud was very patient polite and helpful + got my sceen repaired for a very good price
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lynahvow on Google

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Come see Abdul , he is the best tech man I’ve ever encountered. He hooked me with my cracked screen and tip top service. I will definitely come back to this man.
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ayman Saleh on Google

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Lara is the best software technician there in the store. She helped me fix a unfixable issue on my phone. Thank you Telze and thank you Lara
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Conor on Google

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These guys are scammers and most of these reviews are fake. Absolutely horrendous service. I bought a used iPhone10 for $550 off these guys because I was in a pinch. It came with a warranty. After realizing that people could barely hear me while speaking on the phone I went to get a refund the next day. They completely denied my request and were quite dismissive citing the fine print on the receipt saying "no refunds". They offered to fix it due to the "warranty" but that would compromise the water resistant seal. If a phone is completely malfunctioning and is returned the next day a refund should be given. Complete scammers.
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Joe Connell on Google

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I believe the shop took advantage of my elderly mother. She was alone and wanted to buy a phone. It is clearly evident that she does not know the difference between the various iPhones. They sold her an iPhone 7 and told her that she could bring it back. When she tried bringing it back, they would not give give a refund. They only offered an exchange. My brother was with her when she went back and saw that they only dealt in used phones. He was told he could not talk with the owner. My mother was told that she would have to wait until the owner comes to Ottawa on May 7th from Sarnia. Then she might get a refund. I doubt that will happen It is sad to see that a company like this takes advantage of an elderly woman on a fixed income. $300 is a lot of money for her. If there was an option to give a minus star I would.
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Carman Connell on Google

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My 82yr old mother bought he iPhone 7 from these scammers. She was told in was a refurbished phone when it was in fact a used phone. We asked for our money back and we were told at first they couldn't give a refund, then they said only the manager could give a refund. Conveniently he is in Sarnia and won't be back in Ottawa until May 7th. Do not buy a phone here because they're way over priced for used phones and they lie about what they're selling you
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Mido Shebl on Google

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I fixed my wife’s phone the other day, by the time I finished shopping I got call back and the phone was ready. Lara is super educated and she knows what she’s doing, also helped me choose a good phone case and tempered glass. Definitely recommended this place for family and friends. Thank you Telze!
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We_Be Music on Google

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I got my screen replaced here back and they said I had 4 months warranty I went back in 3 months because the screen started flickering and then it was black. As soon as I show showed it to them, They said it’s not covered under warranty because it looks like physical damage from inside the screen!?! From shock of a drop or something. They also said the technician that worked on my phone no longer works here because he had a lot of comebacks! Like your telling me all this and you say u won’t warranty my phone! I paid $283.00 3 months ago. First of all when I got the screen replaced voided my Apple warranty because it said screen was not authentic apple screen! Don’t help me in anyway said I have to pay for a new screen! Honestly stay away.

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