MCI The Doctor's Office Royal Bank Plaza

Name: MCI The Doctor's Office Royal Bank Plaza
Address: 200 Bay St., Toronto, ON M5J 2J1, Canada, J, Canada

2.5/5 ★ based on 8 reviews

Contact MCI The Doctor's Office Royal Bank Plaza

Address :	200 Bay St., Toronto, ON M5J 2J1, Canada
Phone :	📞 +8787
Website :	http://www.mcithedoctorsoffice.ca/
Categories :	Walk-in clinic ,
City :	J

200 Bay St., Toronto, ON M5J 2J1, Canada

Best Walk-in clinic in Canada

I	I Ahmad on Google ★ ★ ★ ★ ★ Every year, some doctors graduate at the bottom of their class. MCI is where they all congregate to practice. These doctors are indifferent, incompetent, and no better than webMD. No confidence in their assessment.
N	Nancy Nguyen on Google ★ ★ ★ ★ ★ I would give zero stars if I could. I called to make a virtual appointment at 8:52a on Wednesday June 2 and was told by the receptionist that Dr. Stevens would contact me sometime but she wasn't able to provide me with an estimated time. Dr. Stevens called me at 2:05p and the call lasted 3 minutes. I felt completely rushed from the start. His questions to me were "have you gone for a COVID test", and "so, you want antibiotics?". I didn't want antibiotics, I wanted a care provider to actually provide care, rather than write a hasty prescription just to get off the call. I asked "so how will I be receiving my requisition (for bloodwork)?" and he impatiently replied "like I said, someone will be reaching out to you". He had NOT mentioned how I would be getting it, or I wouldn't have asked. It's now almost 8pm the next day and I still have not received a requisition or follow-up call. I am not bothering to call back because I wouldn't want Dr. Stevens to provide my "care" after anyway.
B	Brittany Griffiths on Google ★ ★ ★ ★ ★ The times listed on google are wrong! The Clinic is open Monday-Thursday from 9:00 am - 3:00 pm for Walk In's. The wait time was minimal. Everyone there was very kind and super helpful, the doctor I saw was great and they even have a lab on site to do blood work.
A	Ankita Rao on Google ★ ★ ★ ★ ★ Recently had a 15min phone consult with Dr. Ashleigh Higgs for monthly migraines, the recent one of which I had for three days. When I explained that I wanted a blood test for low iron and hormonal imbalances due to family history of certain conditions, I was spoken to condescendingly and dismissed as “this is something all women go through” and it’s “not a big deal”, “everything is fine”. I was then told to just take extra strengths Tylenol and Advil (4 pills at a time) to manage it - this was without asking my weight, height, taking my blood pressure or anything. After further discussion she noted she could “write me a blood test requisition if I really wanted it”, and that her office would follow up with me on that but no one ever did (it’s now been 3 weeks). Don’t know how anyone who 1. dismisses a patients concern, 2. Provides potential dangerous medical advice without doing any basic checks and 3. Doesn’t follow up after saying they would can call themselves a doctor. OHIP probably got billed for a service I never received.
P	Paul H on Google ★ ★ ★ ★ ★ STAY AWAY AT ALL COSTS : Welcome to privatized corporate healthcare where they couldn’t care less. Booked an appointment, then day of received a call to say the doctor may want to leave early so I should come and wait for an opening. Showed up 10 mins early, and checked in. Wait 30 mins (20 mins after my appointment time) at which point I'm told "The doctor has left for the day, we're sorry". What’s the point of booking an appointment if the doctor is just going to leave and ignore his booked patients? Dr. Geoffrey Stevens clearly has no respect for his patients' time. Don't believe me - just read other reviews of this sorry excuse for a professional. Not one positive experience. The poor nurse who informed me of this had their head hung in shame with a look on their face of "I'm so sorry, I hate working here, you should be so upset, this place is my personal hell, please save me". With a doctor holding such an attitude, I can see why. I was assured a message would be left for the office manager to call me first thing in the AM with an explanation. Unsurprisingly no call from the office manager with an apology. The office is seemingly a revolving door of glamorized healthcare with "Dr Slim" cosmetic surgery proudly advertised in their front lobby. The kind of thing you'd find advertised on an infomercial at 3am on your community cable access channel. Ew. All this before even seeing a doctor. Let me be clear, this is horrible service. Avoid at all costs. Should the office manager call, I'll update accordingly.
S	Sandra Spooner on Google ★ ★ ★ ★ ★ I got a referral for an x ray from here and i called 3x times to get the results as the x ray clinic said they would be sending to them if there was anything wrong and they said they didn’t receive anything which meant there was likely nothing wrong. Contacted the xray clinic who told me they sent the results that my hand was broken two weeks ago. Had them resend the results to my family doctor who told me to go the emergency. Had to get more xrays and a cast, needed to make an appointment with the hospitals hand clinic to get my hand re-broken and casted again. I have been in severe pain for weeks and this could have been done weeks ago. Very upset.
H	Holly Clemens on Google ★ ★ ★ ★ ★ Started coming here for Family Practice seeing Dr. Stephanie Grail. She’s very friendly and listens well to your concerns. After my initial “meet and greet” appointment, Dr Grail recommended a course of action for some issues I had been having. It was efficient to set up, and both the lab area of the clinic and follow up appointments were informative, comfortable, and had friendly staff.
G	G W on Google ★ ★ ★ ★ ★ I finished my third appointment at this clinic today. Once for bloodwork and twice for doctors appointments. The reception staff, nurses and lab techs have all been professional and pleasant. I feel so fortunate to have found this place and specifically to be a patient of Dr. Veronica Grail. She's on time, kind, attentive and knowledgeable. She didn't have the exact answer to a very specific question I had and instead of giving me a canned response or brushing me off, she offered to read up on it and get back to me. I'm beyond happy to have found this place and my new family doctor. Highly, highly recommend.