Lowe's Home Improvement
3.9/5
★
based on 8 reviews
Contact Lowe's Home Improvement
| Address : | 340 W Hunt Club Rd, Ottawa, ON K2E 0B7, Canada |
| Phone : | 📞 +798 |
| Website : | https://www.lowes.ca/stores/home-improvement-ottawa-nepean-3089%3Fcm_mmc%3Dorganic_search-_-yext-_-gmb-_-website%26utm_medium%3Dorganic_search%26utm_source%3Dyext%26utm_campaign%3Dgmb%26utm_content%3Dwebsite%26y_source%3D1_MTE4MzY5Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D |
| Categories : | |
| City : | E |
| Description : | Home improvement chain for appliances & gardening supplies, plus tools & hardware. |
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John B on Google
★ ★ ★ ★ ★ Well organized, clean and easy to get to. The staff are very friendly and accommodating, and always take their time to help me and answer all my questions. You have a great team here and I enjoy shopping at this store.
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sophie parnel on Google
★ ★ ★ ★ ★ Left the house quickly to buy a hose reel. I just had my cell phone and tap. My credit card is with me but need to change t as it is demagnetized. First cashier told me: no tap in the whole store. But she suggested to go to the customer service so they can take my credit card number and all should be fine. Got there, the lady said: I need to see your ID. I told her ok, I am sorry I left the house without my ID but I have a picture of it as well as a picture of my passport. I showed it to her and then she said ok but it’s not a real ID. Someone stepped in and said she will do it. The other one came back and said: not a real ID so you cannot buy for more than 30$. The hose reel costed 114$. Man !!! How to give people a hard time on a Sunday pm while I was just trying to get a hose reel !!! Lowe’s we are in 2022 ! No tap, my picture ID passport number and driver license… for max 30$!! The lady was rude, not trying to accommodating anything for 120$ … i ended up at Rona: great service, same price, tap working and I have my hose reel… bottom line: I will go back to Rona.
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Dean B. Terriah on Google
★ ★ ★ ★ ★ Great location. Well stocked with a great selection. Biggest complaint was that there wasn't any manned checkouts. You were forced to use self checkout. If this happens again I will shop elsewhere!
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Michael Yung on Google
★ ★ ★ ★ ★ Friendly and knowledgeable staff. Only issue I had was trying to find someone in the seasonal department.
Overall Lowes has amazing deals especially during clearance time! Keep up the good work!
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Kyle Crego on Google
★ ★ ★ ★ ★ Bought online for in store pickup.
Called to check on my order next day, told everything is fine.
Got called by an employee to say they didn’t have the item and that it would be over two months. Asked for floor model and they said “it’s too early to get rid of it”
Not sure why, you don’t have any of that product in stock.
Had to drive to Orleans. They claim they don’t have the order yet. Mickey mouse operation.
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jack z on Google
★ ★ ★ ★ ★ I really like all Lowe's hardware stores. This one was exceptional because of service. Brady went out of his way to show me everything about everything regarding stairs. Best experience ever, best customer service ever. Thank You Brady!
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Alley Puddicombe on Google
★ ★ ★ ★ ★ Went over to the paint department last night and was greeted by this really helpful girl, I wish I got her name but she was teaching me everything about the different paint products! She was very knowledgeable and explained things in a way that were easy to understand. To the girl with the dark purple bathroom thank you! ?
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M Alder on Google
★ ★ ★ ★ ★ I had a difficult time looking for paving stones as most stores do not yet have their garden centres open. Luckily for me Lowes Hunt Club were preparing and they had some stones unpacked from last year. We were able to purchase them and Dakota loaded all 8 (each weighed 80lbs), into our car. Excellent service all round.
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