Laura - Edmonton
4/5
★
based on 8 reviews
About Laura
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Contact Laura
| Address : | 8882 170 St NW, Edmonton, AB T5T 5X1, Canada |
| Phone : | 📞 +78879 |
| Postal code : | 5 |
| Website : | https://www.laura.ca/ |
| Categories : | |
| City : | T |
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Liseth Sierra on Google
★ ★ ★ ★ ★ My husband and I were today just few hours ago and we found something special, one nice lady help us at the fitting room and then when we were ready to pay, we were first in the line, a couple was behind us but suddenly we saw the other couple go first because one lady call them...wow! Totally rude, disrespectful and unpolite. Before we left emtpy handed we talked with the lady who help as and let her know about what happend.
We found another store where the people was nicer, had an excellent customer service and defenetly the blouse we found is gorgeous.
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Swati Tewary on Google
★ ★ ★ ★ ★ The sales staff is not cooperative, overpriced clothes, it was my birthday I bought a few clothes .I saw a billing mistake which I realized and went back to the store the next day. They refused to rectify and refund me and offered me a gift card. They said they can not rectify the mistake as their system does not allow them.
Pls be cautious and check your bills twice before leaving. I cannot rate 0 star else I would.
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N on Google
★ ★ ★ ★ ★ Went in to LAURA today on Friday, November 8th at roughly 1:00pm to an absolute laughable experience. My mother and I went to West Edmonton Mall because she was in need of new clothes, and was willing to pay for decent clothing. We stopped at multiple stores but when we stopped into LAURA, we had an awful experience. Firstly, not a single staff member acknowledged us, even in the slightest. We walked by, I’d say, 6 or 7 employees who weren’t busy and didn’t greet us, ask us if we needed help (which we did) or anything. We were in the store for ten minutes and still nothing. I noticed as we were in the dress section, an employee (who also didn’t greet us or give us the slightest bit of good customer service) was pretending to organize a display of jewellery and kept watching us from afar. I made eye contact with said employee and she scurried away from us. My mother found a dress she loved and needed a size and no one was found. She was going to find someone to get her a size but at this moment I realized her money was better spent elsewhere. We left and went to another store (I won’t name) and the employees there were phenomenal and treated us like human beings. Crazy concept. She then spent a lot of money because that store deserved it. I work in the service industry as well, and this is disgusting and hilarious in my opinion that Laura is still open at WEM. None of my family members will be back :))
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Trinity Heffernan on Google
★ ★ ★ ★ ★ Love the dress I bought. I sold the dress I bought that day I was in the store with JaCam and the reason is because I don't fit it no more but I will be back to get another one when the covid stops.
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Shauna Adams on Google
★ ★ ★ ★ ★ Thank you for the fantastic service I received as I had a return ? very helpful and friendly and I was able to get what I was looking for ...excellent customer service
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Jagriti Kumar on Google
★ ★ ★ ★ ★ Farzana and Bettina were great , this was my 7th store in the mall for a jacket and I found what I was looking for , actually I found more , nice collection , clean store , friendly staff.. I am going to be a regular here
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Jenna Lee Trimming on Google
★ ★ ★ ★ ★ The sales ladies were so helpful and patient when helping my sister find a dress to wear to the wedding. Our experience there was absolutely amazing!
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Laura Dear on Google
★ ★ ★ ★ ★ Went today to find a dress to wear to a wedding. Myrna at the WEM store could not have been more helpful. All staff were so helpful and kind.
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