JUCE
4.3/5
★
based on 8 reviews
Contact JUCE
| Address : | 320-620 View St, Victoria, BC V8W 1Y5, Canada |
| Phone : | 📞 +89 |
| Website : | http://www.juce.ca/ |
| Categories : | |
| City : | W |
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Jeremy Ransford on Google
★ ★ ★ ★ ★ Very good ping and speed. I’m a gamer and ping to blizzard and other servers are very good. Speed is higher than I expected.
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Mio Murako on Google
★ ★ ★ ★ ★ Been with Juce for several years now, speeds are stable at all times of the day and connection is rock solid. I get faster speed than what my plan says. 100% recommend!
Update 2 years after my initial review: Internet speed is still great and service reliable. Would still highly recommend.
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Leanna Langford on Google
★ ★ ★ ★ ★ Top notch customer service. Emailed them last night and got a call back 5 minutes later from Nick. He walked me through setting up my D-link router again and made it so easy.
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Bryant Li on Google
★ ★ ★ ★ ★ Our family has been using Juce for 5 years now. Excellent service, no regrets. When I call them, I always get to speak to a human right away, almost never on hold.
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Chinel Botha on Google
★ ★ ★ ★ ★ If you actually rely on your internet, DO NOT go with this company!
We've (account is under my partner's name, Cristian Varvari) had constant issues since moving & starting with Juce. Even after them sending out a technician to fix line issues, we are unable to take calls which is a big issue as we work from home.
Have been trying to call their customer service for the last hour & never get through, not do I receive a call back. Genuinely convinced a lot of the rave reviews about their service must be fake or from employees (notice how their review for Juve is the only review they have given by most profiles who give 5 stars - super sketchy). The last customer service person we spoke to literally said he would likely recommend we go with a different provider because of the issues we've been having.
Just had to take a work call by hotspotting my laptop via my mobile data - so I'm really not sure what we are paying for with Juce. Terrible quality internet and ineffective customer service.
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Fabio Menotti on Google
★ ★ ★ ★ ★ Can’t say enough good things about Juce. Local customer service and fantastic to deal with. When I email them, I get response almost instantly. When I call a real human answers the phone in less than a minute. I get better speeds than advertised and service has been rock solid in the 3 years I used it. Best local ISP for Vancouver island.
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Samantha T on Google
★ ★ ★ ★ ★ I’ve been using Juce for quite a few years now, I haven’t had any issues, great constant service. They didn’t try to upsell me when I signed up -but they wanted to be very clear and double check if I worked from or not as the plan I was choosing wouldn’t cover me - I was very thankful for the probing questions to make sure I was put on the right plan. I called in on a Monday, and was up and running by Wednesday of the the same week - modem was couriered right to my door. I sent an email Wednesday evening as I had a question about getting setup, and Nick literally called me back within the hour, even though it was late, this was a pleasant surprise as I did not expect a call back til the next business day. Nick was patient and professional, I’m so happy with my Juce Internet and you can’t beat the price!! Totally recommend this excellent local company.
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Amy Daron on Google
★ ★ ★ ★ ★ Fast and easy setup. Ordered online and received my modem 2 days later. Plugged in myself and all working great so far. Price is great and no contract.
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