Fido
4.7/5
★
based on 8 reviews
Contact Fido
| Address : | 4900 Molly Banister Dr Unit 149A, Red Deer, AB T4R 1N9, Canada |
| Phone : | 📞 +777 |
| Website : | https://www.fido.ca/stores/red-deer/bower-place-shopping-centre |
| Categories : | |
| City : | R |
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Eva Szabo on Google
★ ★ ★ ★ ★ Thank you fido for amazing customer service and I would definitely recommend fido if your looking for a
Good phone company. I've been with fido for a long time and have had no problems or issues. Very friendly people there. Thank you
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M.C on Google
★ ★ ★ ★ ★ Thank You Ms. Kristine the manager at Bower Mall . I got an iphone 12 pro max but unfortunately i have to return in because I just got a the same as gift.
And Ms. Kristine helped me patiently with the refund and cancelling the account..
Good job!
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Aileen Cabrillos on Google
★ ★ ★ ★ ★ Excellent customer service. Awesome experience.
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Robert Dennis on Google
★ ★ ★ ★ ★ Always a great experience. Kit and the rest of the staff are very helpful. We’ve shopped here before and will be back again when ready for another new phone.
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Pearly Shell on Google
★ ★ ★ ★ ★ This location is awesome! Customer Service is excellent and I had a great experience with Kitz. Simply the best. ⭐️?
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EnerCess Cleah on Google
★ ★ ★ ★ ★ I would like to thank Ate Kristina and Kuya for assisting us on our purchase. They are very easy to talk to and even give us the best deals. Would recommend this branch. Been a Fido customer for 3years now.
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Shanice Boucher on Google
★ ★ ★ ★ ★ Mikayla was super helpful and made transitioning to Fido so easy! She helped me decide which one to upgrade to from my iPhone 7 and walked me through the new features. 10/10 recommend her!
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Alexa Gomez on Google
★ ★ ★ ★ ★ Kristina was extremely unknowledgeable and unhelpful with my phone/ plan upgrade.
"I'm sorry we don't know anything about that" in regards to set up fees.
"We're just a retailer, we can't help you" to almost any question I asked.
When explaining my bill she was very unclear, so at the end I asked:
"how much would I pay monthly moving forward total with everything included" and she said it would be xx amount per month and when I got my bill it was almost twice as much as she said.
Called into Fido and they confirmed my payments were correct on the bill and are assisting me with this situation/confusion.
Not happy as she has given me the run around twice.
After reading reviews, they say she is a manager... not sure if there are others who may be getting told wrong information but be careful in who you speak to in store.
Have been a long term fido customer for 10+ years - will be sure to deal with any other store or just call in and most certainly not this location again.
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