Canada Diagnostic Centres - Edmonton
3.5/5
★
based on 8 reviews
Contact Canada Diagnostic Centres
| Address : | 17010 90 Ave NW #172, Edmonton, AB T5T 1L6, Canada |
| Phone : | 📞 +7887 |
| Postal code : | 5 |
| Website : | https://canadadiagnostics.ca/location/westgate/ |
| Categories : | |
| City : | T |
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Gerald Christensen on Google
★ ★ ★ ★ ★ I had cortisone injections in my back when I thought it was just freezing being injected I was informed we were done. It was amazing fast and pain free. The staff was professional and explained everything in detail to me. Thank you.
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Pareet Gill on Google
★ ★ ★ ★ ★ I was scrolling to look for your guys’ phone number and I came across these reviews. I can side with the good because I have had amazing service. Everyone was polite, kind and helpful. But unfortunately, I can also see the side of the negative comments as I have had issues with some employees. I am not confrontational so I do not say anything. But I have heard your employees gossiping about patients or making fun of them. Which I believe is very wrong. Your patients should feel like they are in a judge free environment especially when comments are made about looks, weight and so on. Or talking about their weekend in a very dirogatory manor. The comment that you replied to as being fake just may be that. But at the same time I can also see it happening. I’m not an individual to single someone out, but I do see it as possibly being true as I have had issues with her before. I would be more then happy to email you about it like I’ve seen you said on all the other reviews to share my experience.
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Karen on Google
★ ★ ★ ★ ★ Horrible experience. Came in for my appointment dealt with some young girl named Kiara and she was absolutely horrid. Was nothing but polite and she was incredibly rude and acted as if she was better/she didn’t have time for me. I ended up walking out cause I was so baffled by her. You guys really need to check over your employees and how they approach patients. I understand health care field a lot of people are short tempered. I work in that field to so I understand but you don’t let something come off on your patients. It’s unacceptable and brings your professionalism down. Looking at the reviews I wasn’t the only one who had issues with her. Hope you guys take a good hard look at her.
-sincerely Karen
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EJ S on Google
★ ★ ★ ★ ★ A staff member technician in performing heart tests needs to have some respect for seniors and be more compassionate on how you treat them. Also the technician didn’t provide clear and concise instructions to the patient which caused significant confusion. A report will be filed with AHS regarding this matter.
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Sheryl Winger on Google
★ ★ ★ ★ ★ Always excellent patient care at the Westgate location!
Cheerful, efficient staff in all areas.
Dr.Ho is fantastic.... personable and professional..... I've had more than multiple cortisone shots by him, and he has NEVER hurt me.
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Mayvis Ria on Google
★ ★ ★ ★ ★ Twice in one week I went in and received timely and thoughtful service. The staff were excellent, knowledgeable and kind. They were able to get me in for an appointment quickly and easily. The office is clean and allows for good distancing. Even being the next patient immediately after a grumpy person who complained loudly about having to wait when he had missed his appointment time, the staff were friendly, polite and went out of their way to treat me quickly and with great care.
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R G on Google
★ ★ ★ ★ ★ "Almost" without exception, the staff are outstanding and the service is great. I do not, however, appreciate their "arrive 15 minutes earlier than scheduled time policy" as I am never late for appointments and have never been called in earlier than my scheduled appointment time . (It is what I habitually tell guests who are habitually late). The assumption should not be made about patients and I feel like it draws the conclusion that their time is more valuable than mine. Since I have probably been here ten times that adds up to over two hours of MY time wasted.
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Myriam Sylla on Google
★ ★ ★ ★ ★ Absolutely the best place I've been to for diagnostic. I can't say enough good things about this clinic. From the minute you walk in you feel welcomed. The staff are kind patience and understanding. I actually felt like a person and not a number. Shout out to both the xray girl and the ultrasound tech. Thanks for the compassion you showed me. Highly recommend this location...
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