buybuy BABY

Name: buybuy BABY
Address: 2017 98 St NW, Edmonton, AB T6N 1J5, Canada, N, Canada

3.2/5 ★ based on 8 reviews

Contact buybuy BABY

Address :	2017 98 St NW, Edmonton, AB T6N 1J5, Canada
Phone :	📞 +7897
Website :	https://stores.bedbathandbeyond.ca/Edmonton-AB-T6N%25201J5-3701%3FMCID%3DYT_YEXT
Categories :	Toy store , Children's furniture store , Baby store ,
City :	N
Description :	Chain retailer offering a wide assortment of baby gear, furniture, clothes, toys & other supplies.

2017 98 St NW, Edmonton, AB T6N 1J5, Canada

Best Children's furniture store in Canada

R	Rebecca Tomlinson on Google ★ ★ ★ ★ ★ Worst Customer Service/ Feel Robbed The last update/ phone call I received after I reached out was Nov 3rd. I had called because I had been promised $100 credit to my account & it hasn’t showed up. I was told there had been a mix up (again) and it would be resolved. It is now Nov 20th & still no $100 credit. This was supposed to a “make up” for my dresser not being ordered till I called in Sept 27th, even though I made a huge order in July. The only item I have from my order is the crib. I am still waiting on both rails that I ordered that were supposed to have been ordered in July with the crib, & the dresser. My child is scheduled to be born in 10 days & I still don’t have my 2x rails, Dresser, or $100 that I was promised. This is beyond poor customer service. I understand accidents happen. But I have had no updates and the promises given have not been followed up on at all. I need updates on these items ASAP: SKU 6524360 Spo chand tgr graph gry vdc 144.99 SKU 6524377 Spo chand fbr graph gry vdc 304.99 SKU 65242339 Chand 5D chst graph gry td vdc 623.99 The only item I have received is: SKU 65242216 Chand 4N1 crb graph gry vdc 439.99 Please tell me what is happening to solve this and to solve the compensation. Rebecca
S	SAI NAIR on Google ★ ★ ★ ★ ★ I would like to give a 5 star to a superstar "Suset", sorry if i spelled it wrong she is the assistant manager of the store and she was incredibly helpful. She went above and beyond to help us. We had to return a product coz the bay was not comfortable on it and the box was opened but still she managed to help us and gave us a store credit. We know the policy but we checked with her and without hesitating she helped us out. Now we can atleast buy some important stuff for the baby from the same store. You definitely got a loyal customer because of her and I will recommend this store to my friends and family. Thanks Suset for all your help. You are a rockstar
Z	Zoom Fadel on Google ★ ★ ★ ★ ★ As a first time mom I consider BBB a great start for everything baby. Although, sometimes you can find the same items cheaper online, but the registry experience is excellent. Deb is a great lady, professional employee and a real life mom/grandma who was very patient with me explaining every single detail about children needs from 0-12 months. Thank you so much.
E	Ed Hartford on Google ★ ★ ★ ★ ★ Take over inflated prices and add the worst customer service ever and empty promises and you have this place. I could list many of my experiences but in interest of keeping this short I will just explain one. I ordered a $300 baby swing online from Buy Buy Baby on our baby registry because they didn't have it in store. It arrived in the Box was heavily damaged. They told me I have to deal with warranty and take it up with the manufacturer. Any other store in history that you order something online you can return it. Especially if it's not even opened. But not this place. It is my opinion that this place only cares about getting your dollar in their pocket and once they do then they will not deal with you any further on the subject. And their prices are so high that they definitely don't want you returning things because they know you're going to find it cheaper somewhere else shortly after you buy it from them. So good luck returning anything. Although they claim to have the best return policies anywhere and an even better return policy if you buy it off of your baby registry. But that is not exist as far as I'm concerned
S	Steve Van D on Google ★ ★ ★ ★ ★ My wife and I did our baby registers here. The lady we had was terrific. This is our first baby. So she explained everything and gave us an honest opinion on items weather we needed them or could do without. We had a very positive 2 visits. They have a huge selection of everything you could need for a baby or child. However the prices are slightly higher than say going to Walmart or somewhere else. I’m sure the knowledgeable staff at buy buy baby is worth paying a bit more to insure you make the right purchase. I will continue to go here. Thanks Debbie for the great experience
D	Darwin Ortega on Google ★ ★ ★ ★ ★ Attention all new parents!! This buh bye baby location is the place to go to! Every single employee asked us if needed anything or had any questions. But the one that helped us the most was a lady by the name of Shamarah, she is super knowledgeable, she definitely knows her stuff, she will ask you what type of things you are looking for in a certain item which is my eyes shows she actually cares about us as a customer but also that she cares about her job. Very friendly, easy to talk to and all around a really nice person.
F	Food Finds on Google ★ ★ ★ ★ ★ Worst customer service I have ever experienced. As a new mom I trusted BBB for my baby's stuff even if it's more pricey than other stores. I tried to return some of the items and exchange for new ones but the associate (SKYLAR) who served me was so impatient and took lot of deep breaths during the transaction. I always follow the return policy of all the stores. I just hoped that if you are working in that field you have to be courteous and polite especially if your customer is not doing a wrong thing.
S	Stephenie Holmstrom on Google ★ ★ ★ ★ ★ We had the most amazing experience at the Buy Buy Baby South Edmonton Common location. We came in looking for some guidance in purchasing our first ever stroller. Brianna was incredibly helpful, knowledgable, and gave us the full range of information without pressuring us into a choice. She answered all our questions and we never felt as though she was trying to rush off. Brianna made us feel as though she really cared about helping us make the right choice for our family. Thank you!