Browns

Name: Browns
Address: 6551 No. 3 Rd, Richmond, BC V6Y 2B6, Canada, Y, Canada

3.5/5 ★ based on 8 reviews

Contact Browns

Address :	6551 No. 3 Rd, Richmond, BC V6Y 2B6, Canada
Phone :	📞 +7
Website :	http://www.brownsshoes.com/
Categories :	Shoe store ,
City :	Y

6551 No. 3 Rd, Richmond, BC V6Y 2B6, Canada

Best Shoe store in Canada

L	Lindsay Lussin on Google ★ ★ ★ ★ ★ I was at this location over the weekend and received the BEST customer service I have EVER received at any retailer. I felt like they really cared vs. just trying to sell something. All of the staff are super friendly and helpful but the manager, Nuri Chan, really went above and beyond to ensure I was 100% happy with my purchase. I was absolutely blown away at the level of care and walked out of the store speechless and with a huge smile on my face. This location is not the closest one to me but I would gladly go out of my way to visit this store because of Nuri and his wonderful team.
E	Eata Mitchuk on Google ★ ★ ★ ★ ★ I am so impressed with this store. My husband and I bought a pair of boots in December and after a month there was problems with the leather. We went in last night and they gave us another one, no problem! I love the fact they had the receipt on file and the person who helped us was amazing to deal with!!!! Customer service is amazing and we will be back!!!
G	Goan Za on Google ★ ★ ★ ★ ★ We return something to the store and the girl with high ponytail was really rude to us and talking to us in a tone that made me feel uncomfortable. Probably wont come back.
S	Sara Laouichi on Google ★ ★ ★ ★ ★ Jaiman is amazing i will be back to purchase again from this location just because of Jamain , best customer service
R	Rod Sangala on Google ★ ★ ★ ★ ★ Great shoe store , have made a few purchases here, staff seems friendly and helpfull. The have a pretty good Mens selection
J	James Anthony on Google ★ ★ ★ ★ ★ Would love to give a shout out to Jamain. He was a wonderful associate who helped me make a difficult choice between two recommendations with good points I did not consider. He even suggested an add on spray product.
K	Kevin Nie on Google ★ ★ ★ ★ ★ Always had a good impression of Browns until now. We ordered a pair of boots to be picked up at this location. After being notified we can come pick it up, we open the box and notice a huge stain on one of the boots. No problem, this happens so we reorder it. But it comes in flawed again, and again. It’s now close to a month since the first pair and we still have no boots. After many trips here the 4th pair we receive are still flawed and we were offered no compensation. Overall it has been a horrible experience and I will definitely think twice before coming to this Browns store again.
I	Is on Google ★ ★ ★ ★ ★ The best shoe store to save money! The sale staff ignore and avoid you. I actually said out loud I want to buy these shoes within ear shot of the staff, (who where all chatting at the cashier) None bothered to look at or acknowledge me. Highly recommend management either restaff or extensively train staff in customer service.