Aritzia Hillcrest Mall

3.5/5 β˜… based on 8 reviews

Contact Aritzia Hillcrest Mall

Address :

9350 Yonge St, Richmond Hill, ON L4C 5G2, Canada

Phone : πŸ“ž +97787
Website : https://www.aritzia.com/en/store%3FStoreID%3Daritzia-hillcrest-mall-richmond-hill
Categories :
City : C
Description : Chain of eclectic boutiques, stocked with trendy women's clothing & accessories.

9350 Yonge St, Richmond Hill, ON L4C 5G2, Canada
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Jennifer W on Google

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Customer service at this location is fantastic! The sales associates are incredibly helpful, it's like having your own personal shopper! They give professional insight, and personal suggestions and opinions, and special-order anything that isn't in stock. Because of the pandemic, I shop alone, but I need a second opinion before buying. All the sales associates are knowledgeable about the clothing and help me find the best fit and colour for my body.
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J P on Google

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Placed an order over the phone with an employee who I thought scammed me because they never emailed a copy of my receipt or shipped the item. Try to resolve this issue with the manager Abby (employee #114472) whom I had an even worse experience with over the phone, laughing under her breath as I explained my situation and the frustration I felt. Don’t recommend anyone purchasing from this location.
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Haleh Zahedi on Google

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Second time I am purchasing from this brand and store and had a great experience. I like the quality and design of the jackets I bought.
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melissa scott on Google

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Zoe’s service is absolutely amazing. After not being able to get an item that was out of stock across the country, she contacted me days later when it was back in limited stock. Not only did she get the item (by contacting other stores to secure it), she had it shipped to my house. This was way beyond my expectations!
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Lianne C on Google

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Came in looking for work outfits. Rachel was very helpful! She helped me find something better than what I came in looking for. Will return for personal styling.
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Raymond Zhang on Google

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I don't think this company is really care about the customer review because no response here. Anyway. still want to complain their service. We bought a jacket just 2 days before boxing day, and the staff told us that they can do the price match if the item go on sale, just need to bring the receipt. But when we went to the store on Dec-27th, one staff said they need the item and the original tag attached on it, then make return/re-purchase. Why they try to make simple thing so complicated? Exactly like other reviews, their service is very "good" before you buy the clothing, but Aritzia's terrible return policy is so outdated and joke.
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Kelly Cao on Google

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Came here yesterday just to browse and tried on a few pants. Ended up really liking one and making a purchase! Service is super prompt and quick. Didn’t have much interaction with staff except for getting a fitting room and paying.
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Shanthi Dsouza on Google

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Went to the store for shopping to this store this morning. Although some sales associates were very professional, I was taken aback by the cashier who checked us in . First of all our item was on the table to process but she took another customer anyway. After we paid for our item she just said β€œ here you go” in a tone she was happy to get rid of us . And also just dumping the item on the table. No courtesy to say thank you or even a smile . I will never go there again. And also advise others not to go . Had to give one star cause there was no choice to give 0

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