American Airlines
2/5
★
based on 8 reviews
Contact American Airlines
Address : | 6301 Silver Dart Dr, Mississauga, ON L5P 1B2, Canada |
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Utsav on Google
★ ★ ★ ★ ★ Too many cancellations to DCA
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D Wright-Thompson on Google
★ ★ ★ ★ ★ They lost my daughter's bag.
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Dharmesh Gambhir on Google
★ ★ ★ ★ ★ Call center very helpful , but delta flight and service way better
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Stephanie Gauthier on Google
★ ★ ★ ★ ★ Constant delays. Dont even think of taking a connecting flight
However there was this one agent that was really helpful.
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Keyur Desai on Google
★ ★ ★ ★ ★ They lost my parents bag. Couldn’t find it at all. It’s been more than 4 months that we are waiting for any compensation even that’s not enough. They promised lot of things at the airport and then took an absolutely u-turn. Horrifying experience. DO NOT EVER THINK ABOUT TAKING THIS AIRLINE.
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Ashley Bercovitch on Google
★ ★ ★ ★ ★ The representatives at the call center were disgusting. They would not listen to my concern and instead speak over me. I was on hold for 3 hours and by the time I got a hold of someone, they hung up on me and said to figure it out myself. Never going to book a flight with them ever again.
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Danica Martinez on Google
★ ★ ★ ★ ★ This is sooo annoying!! They canceled my boyfriend’s flight twice already.
And what’s upsetting us is every time they cancel it we have to figure out the PCR test again and again. And this tests aren’t cheap. You guys need to figure this out. It’s really frustrating!!!
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Ahmed Farooq on Google
★ ★ ★ ★ ★ In summary, they stole $1400 from me and my wife. We had a flight credit that we could not use due to the pandemic and then due to pregnancy. We just want our money back, but we're willing to travel next year too when it's more safe for our baby. But American airlines said they were pleased to announce an update that doesn't honour our flight credits from 2019 which were extended only until the borders were STILL CLOSED!! This is a company that represents the US in their name "American Airlines" absolute garbage organization I feel bad for the customer service reps who have to speak between customers and the thieves that run the organization. Give us our money back or at least the credit and you'll have earned the 1 star I gave (should be 0 or a negative value).
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