WestJet

Name: WestJet
Address: 6301 Silver Dart Dr, Mississauga, ON L5P 1B2, Canada, P, Canada

3.6/5 ★ based on 8 reviews

Contact WestJet

Address :	6301 Silver Dart Dr, Mississauga, ON L5P 1B2, Canada
Phone :	📞 +8889788
Website :	http://www.westjet.com/
Categories :	Airline ,
City :	P

6301 Silver Dart Dr, Mississauga, ON L5P 1B2, Canada

Best Airline in Canada

B	Bermuda Kelp on Google ★ ★ ★ ★ ★ Westjet's travel bank system and its customer service department is HORRIBLE. I get a refund through travel bank that will expiry yearly, extendable with $21. Plus when you transfer some money from your travel bank to someone else that money will have a SEPARATE EXPIRY date. How the hell one's supposed to figure this out by herself? The airline is a scam.
J	Jeff Stickley on Google ★ ★ ★ ★ ★ A flight to Fredericton from Pearson. Flight was delayed from mechanical issue for 45 minutes while we sat on the plane. Eventually we took off and were in the air when another "maintenance" issue arose. We were in the air about 20 minutes when we were told we had to turn around and land back at Pearson. The captain said we would board another plane waiting, but the captain gave us the wrong gate....A group of 10 passengers went to international and had to go back through security.... running from one end of terminal 3 to the other. There was nobody from West Jet to instruct passengers where to go, not one west jet employee new what was going on... When the captain says "we have another mechanical issue and need to return to Toronto" the imagination starts to run. Long day and a terrible experience,
k	kane anderson on Google ★ ★ ★ ★ ★ Flight got cancelled, and they wouldn't put me up in a hotel. Said it wasn't their fault the air controller delayed the flights. Never again. The customer service guy said we're closing and going home, with a huge room full of people wanting a hotel voucher
I	Isabel Solomon on Google ★ ★ ★ ★ ★ Today we experienced a true Xmas miracle. Our flight got delayed and we got stuck in Toronto tonight. WestJet re-booked us for a horrible flight tomorrow back home, getting us home at almost 8 pm. The night supervisor, with incredible nails ?, and a blue Santa hat, came to our rescue and after almost 2 hours on the phone with Westjet customer care (way pass his shift ended) he got us in an early flight home, we will be seeing our baby girl soon! Thank you so much!!!!
T	Tyler Perro on Google ★ ★ ★ ★ ★ What a joke airline. Garbage customer service, not willing to help stranded passengers, communication failures between airport representatives. All around circus of errors. First flight was delayed which caused us to miss connecting flight. Before checking in at first location I was they retagged my bags and was told to pick up in YYZ because my rescheduled flight would be 11hrs later and I would get a food voucher and hotel. Arrive in Toronto- told at bridge to go to customer service to get new ticket (already had one) bags took over an hour to get, nobody at customer service to help when we did get out. WestJet toll free can’t help, finally find an agent walking around and she will not help and also can’t check in because it’s midnight-says I can check in at 330am for my rebooked flight at 9. How convenient. Save yourself the trouble and book Air Canada. They actually care. Probably a waste of time writing this as nobody from WestJet monitors this I’m sure.
S	Sherif Shafey on Google ★ ★ ★ ★ ★ The flight from Calgary was delayed more than 1.30 h And the luggage more than 30 min delay without any reason I am waiting my carry on bag Because I volunteered to check in the bag because it was packed flight No way to use this company any more It is 2.30 am right now
F	Flame Alchemist on Google ★ ★ ★ ★ ★ Proof of Immunization scanners were down, and rather then have we scanners and employees checking cards, I was made to wait in a line for 30 min. Had no issues with any other airline. You would think after 2 years of Covid, a company like WestJet would have plans and back ups. I guess they are to busy expanding. WestJet used to be better.
D	Dee J on Google ★ ★ ★ ★ ★ Checking in baggage before our trip was a nightmare - belts and computerized system was not working or recognizing the bag tag barcodes. Returning back to Pearson, we waited 1.5hrs to receive our checked luggage after landing. Getting through customs was faster than receiving bags.