VCA Canada Vancouver Animal Wellness Hospital

All-around best staff and veterinarians I have come across in 10 years. My little guy who suffers from severe anxiety when going there was still handled with such care and we left knowing he’s on the road to recovery.

So far I cannot believe my luck finding VCA Vancouver Animal Wellness Hospital. I started researching vets before getting my puppy and decided to go with VCA because they were in my neighbourhood, friends had recommended them, and their manager who I spoke to on the phone and via email was SO helpful, friendly, and prompt. They offer something called a puppy/kitten Care Club which, for a monthly fee, covers everything you'll need for your pet (exams, nail trim, shots, spay, etc) for a discounted price than paying for each issue individually (they also offer dog/cat Care Club). The vet/technicians/staff are always very patient, knowledgeable, and give me all the information without worry. Thanks so much, you guys! ????

We have been very happy with the care, follow ups and reminders at VCA’s East Broadway @ Quebec location. We joined the Care Club for our puppy. We pay $100 per month, which saved us about $400 this first year. It includes regular checkups, all the vaccinations & shots (except for Leptospirosis), spaying/neutering, and nail trims (we go every 3 weeks for that).

My dog Gryff was here a few times for different reasons late in his life. I wish I had started coming sooner, the front desk staff is so friendly.. the techs and vets are first class. I put him to rest in their clinic and I couldn’t have felt better about the whole situation, I’m heartbroken to lose him but they made him so comfortable and made me feel at ease too. I’m very grateful for you all.

The staff here are fantastic. Being the first time owner of a puppy comes with a level of neuroticism but they will tell you if they don’t think your met requires emergency attention, and I really appreciate that. Really makes me trust that they care more about my pets health than profiting from emergency fees. Also, when my pup has been there, she has been returned to me in a very happy mood so it shows they really know how to put your pet at ease. I’m very grateful to live so close to such a great service provider.

Myself and my partner were fortunate enough to be the pet-parents to a wonderful, but sickly, elderly cat called Albert. Albert's visits were incredibly frequent as his condition deteriorated, but the staff at VCA made sure it was always as easy as possible, and we got to know all of them well over Albert's final months. Each and every staff member (front of house, vet techs and the Dr's – all of them) consistently went above and beyond to deliver the highest quality of care to both Albert and to us. Due to his FIV status, and numerous health issues when we adopted him, we'd never managed to insure Albert. However, VCA were incredibly sensitive to this and always staggered diagnostics and treatment plans to ensure we methodically tried options before just going for a huge upfront spend on everything. We used their in-house Care Club plan designed to support pet-parents with elderly and uninsured animals – I can't even calculate how much we must have saved with this plan and the staff helping us to manage our treatment approach in-line with the plan. Beyond just diagnostic work and treatment plans, Albert also received dental surgery with VCA. Dr Vasilescu did a fantastic job and Albert's surgeries and recoveries went very smoothly. Finally, Albert came to the end of his journey recently. Myself & my partner decided euthanasia would be the kindest option due to Albert's overwhelming health concerns in his final months. It was an incredibly hard to decision to make, and I cannot overstate how the balanced, carefully given advice of the VCA team allowed us to reach that decision. I have to stress that it was solely our choice, but one in which we felt very supported by the information and care we'd been given. The appointment itself was as sad as you'd imagine, but could not have been calmer or more peaceful for Albert due to the professionalism of everyone involved. He was calm and relaxed in his final moments and for that alone the VCA team will always be heroes to me. When we feel ready to commit ourselves to a new family member, we will definitely be coming back to VCA Vancouver Animal Wellness.

Taking your pet to the emergency is one of the scariest and most helpless you can feel. You become your own EMT and ambulance. I've been to other animal hospitals before (one in my hometown and then the one on Fraser and near 30th) and this one is truly amazing. The front desk are extremely kind and understanding. A woman came in to pick up her cat's ashes, very distressed, and the front desk was very gentle and soft spoken when helping her out. My own experience was also very good. I brought my cat in without calling - she had suffered a seizure and in between calling an uber and making sure I had pants on I couldn't make the call - and still they were kind and helped me. The vet on shift was extremely knowledgeable and clearly cared about helping my cat. Before I left, as I had to have her stay overnight for monitoring, the vet allowed me to see her again and hold her. I never could have imagined such kind and humane treatment at an animal hospital. Allowing me to see her was likely due to their level of congestion and might not be available for everyone but it truly made me feel better. I was recommended this hospital by my main clinic and I do not regret it at all.

Amazing staff and Dr. v is great. I'm extremely protective of my dog and who gets to handle her. All the staff made sure both I and the dog were comfortable and were amazing and gentle with my dog. I unfortunately have had to deal with some not so professional vets and I'm super happy that I stumbled upon this clinic and the emergency hospital of the same company. Dr.V is very professional and very thorough. He made sure that I understood what the issues were and gave me options on how to deal with said issues that my dog was having. TLDR: I highly recommend this clinic as well as the emergency hospital of the company. Staff are great with the animals, attentive, and very professional. And the prices are very reasonable compared to some other vets that I have been to.