Urban Customz Eaton Centre

Amazing store and friendly staff. Will come again for sure. Wes helped me out and got me a hoodie after store hours. Easily my new favourite store at Eatons Center now.

Dope store & cool staff. Great service & Wes did EXACTLY what I asked for. Got it done within the hour of payment & I couldn't ask for better results. Highly recommend if you're trying to get art out on fabrics. Definitely going back

Not only do they have amazing designs and really good prices for custom items but their staff are all really nice! Calvin was so friendly and patient as I browsed and took my time making up my mind. He was happy to answer any questions and thanks to his help I ended up with a really awesome new t-shirt!

Amazing experience! Waked in and even tough they were about to close , Sara was very helpful and few minutes before she had edit and printed the image I’ve sent to the store email and I walked out with an awesome T-shirt !

Wonderful experience! Today I bought a Goku sweater for my partner while on a business trip to Toronto. I am so excited to give it to him! Thanks Urbancustomzboutique for the great product. I will be back for the Scrooge Mcduck tee!

1st time at the store, great customer service, very helpful with creative advice. Price is reasonable . Overall, excellent experience, will definitely return for all my t-shirt printing needs. Thanks

Amazing store and amazing staff. They are able to help you design any prints for the clothing and also for the art pieces. I have never seen a store like that. Its honestly the coolest concept. The staff seems like they care and are really helpful. The store is full of art and colours. Loved my experience there. I would definitely recommend!

I wanted to print one of my art work on the back of a zip-up hoodie that didn't exactly met my expectations. When I got in to the store, this guy with glasses greeted me and helped me pick out my item and was very welcome. Then a girl helped me out with downloading my file and payments. When I came back to check out how my sweater turned out, I was a bit disappointed. The display sweaters in the store had very sharp detail and nice saturated colour which I expected mine to be(my PNG file size was 11"x14" 700dpi in CMYK for details and correct colours). But my sweater design was missing some of detail on the face with cat's whiskers, and the colors of the design were blocky and didnt look like the design(see 1st & 2nd photo). I do understand this can just be how printers work so I didn't make fuss about it. However, one major problem with this sweater is that the print was printed so close to the neck that the hat of hoodie ends up covering the image and you can't even see the main part of the design(last photo). I thought they would know better or at least know that the hat of hoodie drips down and covers the top. Not to mention having design printed so high up on this large surface also looks pretty awkward... another thing I wasn't that happy with is the same girl who was helping me out was asking me how I liked it, which point I told her about the details missing. The other female employee heard the conversation and asked what was the problem, and the girl helping me was very quick to say there is "no problem". Although, I understand this can be a tech or printing issue, the fact that she said it so quick its no problem felt rude. The girl said details were lost when getting rid of background even tho, my image already didn't have background as I removed it myself and downloaded it in PNG file. At the end, this custom sweater costed about 100$. For the quality and store experience I had, I don't think I would want to go back there