Toronto Western Hospital Emergency Department

Name: Toronto Western Hospital Emergency Department
Address: Toronto Western Hospital Emergency Dept, 399 Bathurst St, Toronto, ON M5T 2S8, Canada, T, Canada

3.3/5 ★ based on 8 reviews

Contact Toronto Western Hospital Emergency Department

Address :	Toronto Western Hospital Emergency Dept, 399 Bathurst St, Toronto, ON M5T 2S8, Canada
Phone :	📞 +8
Website :	https://www.uhn.ca/PatientsFamilies/Visit_UHN/Emergency
Categories :	Emergency room ,
City :	T

Toronto Western Hospital Emergency Dept, 399 Bathurst St, Toronto, ON M5T 2S8, Canada

Best Emergency room in Canada

S	Steve Szabo on Google ★ ★ ★ ★ ★ My father was suffering from fatique and difficulty breathing for 3 days (he thought it was the flu which would eventually pass with time) before he finally decided to reluctantly go on his own to the ER at night. As soon as he entered he was checked for blood pressure and heart rate. Without missing a beat codes were yelled out and he was literally whisked away by nurses like in a movie to the cardiology department. Medications were given to stabilize an erratic heart rhythm and a procedure was done to correct it, thus saving his life. Thank you for saving my father's life, Toronto Western! Now, on a different note I see reviews complaining about long wait times, busy nurses not wanting to answer silly questions, and even parking fees. Really? If you don't think your condition is an emergency then try a walk-in clinic or your family physician. While sitting in the same ER myself one night (broken arm) I over-heard people there who complained about fever and sore throat, tummy ache, and one lady got into a fender bender of a car accident who was there for a quick hospital report so she can sue. This is what clogs up the ER, and why waiting times might take hours. Asking nurses how much longer it will take is only slowing them down. Another note - drunk and rowdy patients in the ER (perhaps mentally ill as well) should really get their own section far from the civilized patients just calmly waiting their turn. There should be no chaos whatsoever in the ER waiting room. Thanks for reading!
M	Mathieu Bergeron on Google ★ ★ ★ ★ ★ Wait times are through the roof but quality of care is really good. The doc was extremely thorough, friendly and referred me to a specialist right away. Nurses however here are incompassionate and require training on how to talk to people.
s	sarah pervaiz on Google ★ ★ ★ ★ ★ The staff was very cordial and empathetic. When I went to the ER, the triage nurse was quick to check my blood pressure, ECG, she was very patient and answered all my questions. The blood tests, xrays were done swiftly and the results came out fast and were available online the day after. There is a bit of a wait time to see the doctor. However, in the current situation, I can understand why the wait times are longer. Dr. Jamal was exceptional. He is patient, took time to explain my condition and answered all the questions. A huge thank you to the doctor, the staff and the hospital for taking care of me so well.
A	Anjali Singh on Google ★ ★ ★ ★ ★ Went to the ER and was treated by DR. Chang and his assistant Dr Jocelyn. Very emphatic and patient. Got me out of there as soon as he could and gave good advice. Thumbs up for the hard work team !
K	Kristina D on Google ★ ★ ★ ★ ★ Waited in emergency waiting room for over 4 hours without seeing a doctor. Took over 45 minutes to get triaged. While I was there the washroom was not cleaned even one time. There was a woman who thought she broke a rib in severe pain asking medical staff for help to go to the washroom and they were ignoring her. Would give 0 stars if I could.
J	Jennifer DSouza on Google ★ ★ ★ ★ ★ My brother complained of severe abdominal pain at 2 am and on the advice of telehealth, we rushed him to this hospital. He was in severe pain and the ER s absolutely empty. The staff at registration and initial screening, had absolutely no sense of urgency or empathy. They insisted he answer the questions for insurance and forms even though he was doubled up in pain and as his guardian I was there to provide answers. Only when we insisted was he taken into triage but no sense of Emergency care. The staff need to be trained in empathy and patient care
V	Veselina Stoyanova on Google ★ ★ ★ ★ ★ I had an accident (hit my nose, forehead and knee) on Feb 24 and went to the emergency room. At the time I didn’t have the Ohip card since I have arrived as a permanent resident to Canada on Feb 20. I have told the registration employee that I am a permanent resident but I haven’t had a chance to apply for an ohip card (it has been 4 days since I have arrived in Canada). The registration employee was rude and with no empathy telling me “if you don’t have an ohip card you are self pay and non resident”. If this is the hospital policy, I find it very disheartening. What happens to people who move to Canada and have an accident before getting the ohip card? Edit: On April 7th, I was able to speak with Billing office (Catherine). In the system, I had a bill because I didn’t have an ohip card by the time I visited the emergency room. However, I was able to apply for the ohip card after my accident. Catherine was able to validate my card and confirm that the bill will be covered by ohip. I appreciate speaking with Billing office. Catherine was very kind and willing to help.
R	Rod Rodr on Google ★ ★ ★ ★ ★ This is place is no different from any other Canadian emergency room with brutal waiting, only who is in severe pain needing care knows how the waiting can be infuriating . I spent the last 8 years in AB an one of my concerns moving to ON was the broken public health system in Ontario, just not worse than Quebec. Alberta Health is not great, but at least you get to know the waiting time before you go, differently than here in Ontario that you have no idea. The only data they offer is the average waiting time which seems to be so wrong