Tiffany & Co. - Edmonton
4/5
★
based on 8 reviews
Contact Tiffany & Co.
| Address : | 8882 170 St NW, Edmonton, AB T5T 4M2, Canada |
| Phone : | 📞 +787 |
| Postal code : | 5 |
| Website : | https://www.tiffany.ca/jewelry-stores/west-edmonton-mall/%3Flocal%3Dtrue%26y_source%3D1_MTgxMjA1NS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D |
| Categories : | |
| City : | T |
| Description : | High-end American retailer known for fine jewelry, china & silver, plus wedding registry. |
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Mary Abdel Malak on Google
★ ★ ★ ★ ★ LOVE...LOVE..LOVE my new Tiffany T wire bracelet and ring. I always have a great experience in this store. Serena is such an amazing person and so helpful, she made the whole experience this time so enjoyable as well.
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Steven Van Berkel on Google
★ ★ ★ ★ ★ I bought a ring for my girlfriend and it broke. I thought that Tiffany would stand behind their product and fix it, but they wanted to charge $75. I have tried to contact someone at Tiffany to complain about this since it seemingly went against their guarantee policy, but haven’t received a response. From this experience I conclude that it is not worth the premium to buy at Tiffany.
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Luna on Google
★ ★ ★ ★ ★ The engagement rings I wanted wasn’t available in Calgary so I had to order from here over the phone. Staffs were very kind and patient. Serena was very sweet, she make sure my package arrived on time and also sent me photos before sending the package for me to confirm it. They arrived in perfect condition and they’re so pretty :) life saver! I’ll totally order from here again.
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Tommy Pumphrey on Google
★ ★ ★ ★ ★ I bought a pair of pearl earrings here for my girlfriend for valentines day. She had them for 24 hours before one of the pearls fell off their post and was lost. Not a good sign. I brought them back the next week with the original receipt and they said that since it was within 30 days of purchase they would fix it free of charge. That fix took two solid months and the earrings travelling from Edmontin to New York to Los Angeles and back to Edmonton. You would think a company as world renowned as Tiffany's would be able to make a fix to a pearl earring without it having to travel over 10,000 km. Once it was finally fixed and ready for pickup, they tried to charge us $150 for the fix even though we were assured it would be done free of charge. In the end we did not pay for the fix, but the entire interaction left me quite disappointed. I will not be returning to any Tiffany's any time soo .
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Rob Whittle on Google
★ ★ ★ ★ ★ Recently I contacted Tiffany’s at the West Edmonton Mall location over the phone, as a new customer I was greeted and then transferred to Angela. Angela helped me become familiar with setting up my account and becoming a Tiffany’s client.
I will make sure when I am making my next purchase’s I will go out of my way to deal with Angela.
As a salesman of the previous ten years if you are going to Tiffany’s & Co at West Edmonton Mall make it a memorable experience and enjoy the same client care I did.
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Thomas Kung on Google
★ ★ ★ ★ ★ Walked in to the store yesterday without thinking that I would pick up / found the wedding band that I want, but Erin did an awesome job to show me around - even I clearly told her I’m just looking for options, not planning to have any purchase that day. She still spent a fair amount of time to explain each style, price range options and design behind each ring. I’m amazed by how friendly, knowledgeable, patient and professional she is. I highly recommend her to anyone who are looking to purchase from this store. ( also everyone in the store are also super friendly!!)
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Mike Morris on Google
★ ★ ★ ★ ★ I bought a ring just before Christmas. Great service! Was not the right size. Brought it back to have it resized to be told that it was exchange only because of the nature of the rings design. Ring was worn twice.
Ring was inspected and we were told that it was too worn to warrant an exchange. I’ve been a customer for years with numerous pieces purchased at this specific store. This is that last piece I will buy here.
I do not recommend this store. Perhaps other locations are more interested in customer retention.
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Eleanor on Google
★ ★ ★ ★ ★ Very bad after sale service! No one said hi to you except the security at door if you don’t look like you are buying something. Wait almost 30mins there try to pick up my necklace but still not able to do it because no one cares you. Asked for somebody’s help but not even an estimate time offered. Will not buy anything else from this location, not recommended!
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