The Body Shop

Name: The Body Shop
Address: 25 The West Mall, Etobicoke, ON M9C 1B8, Canada, C, Canada

3.8/5 ★ based on 8 reviews

Contact The Body Shop

Address :	25 The West Mall, Etobicoke, ON M9C 1B8, Canada
Phone :	📞 +89
Website :	https://www.thebodyshop.com/en-ca/store-details/sherway-gardens/1621
Categories :	Gift shop , Cosmetics store ,
City :	C
Description :	Chain with house-brand bath & body products in a variety of scents, plus fragrances & more.

25 The West Mall, Etobicoke, ON M9C 1B8, Canada

Best Cosmetics store in Canada

M	Maria Annette Francisco on Google ★ ★ ★ ★ ★ I was assisted by Paula today with my return. She was very respectful, knowledgeable, and acknowledged my concerns. I do believe it is better to buy directly from the store instead of ordering online. No wait time and more importantly, I can inspect the products before I buy. Ordering online is not always the best way.
P	Princess “Belle” Bellerina on Google ★ ★ ★ ★ ★ It's okay. Not a lot seems to change. They sometimes have decent sales, like Buy 2 get the 3rd free but the sales don't stack. The staff don't seem too interested in helping customers or trying to introduce them to products they might have seen before; and the entire atmosphere is very dark and gloomy.. Not really a must-see but like I said, some good deals on decent items. (The scents in this store are very strong though, be warned!)
S	Sabrina Lawson on Google ★ ★ ★ ★ ★ It's a clean store and all the focus is on the products and nothing else, which is nice! They have full displays of items and everything always seems to be in stock; as the shelves are always full and tidy looking. The inventory doesn't change much which is great if you have a few favorites that you purchase repeatedly. They usually have a buy 2 get the 3rd free sale on almost all the products, which is a decent incentive to get you into the store. Some products are a tad pricey but again it's quality over quantity. The staff are a little standoff-ish except for the quick "hello" when you walk into the store (which is totally okay for most people are they're just looking about anyway.)
L	Leigha R on Google ★ ★ ★ ★ ★ Cold and ill-mannered staff. They made us feel uncomfortable. We would have bought more if it had been a more welcoming environment.
E	EC on Google ★ ★ ★ ★ ★ Went in looking for a gift, was assisted quickly and efficiently. I was also offered the points card and was explained what it does, signed up for it as well. Was in and out in 20mins.
J	Jesse A. on Google ★ ★ ★ ★ ★ Awesome customer service, amazing staff and a extremely well kept store! I came in here last minute Christmas shopping, and they made it so easy! Great selections of creams, body sprays, shower gels and the list goes on. Even being a last minute shopper I was able to get some really good gift sets.
S	Sorn C on Google ★ ★ ★ ★ ★ Went to refill a friends shower gel bottle and Patricia was visibly irritated throughout our entire encounter. Maybe if you hadn’t been shaking your head the entire time while cleaning the bottle, I would have done it myself and brought it back.
B	Ben Longley on Google ★ ★ ★ ★ ★ From the moment I walked in Sara provided excellent customer service. She listened to what I was looking for as she offered a variety of excellent and wonderful products. Her joyful personality and desire to help made my shopping experience one to remember! I will be sure to come back to this location in the future!