TELUS Mobility Store

Name: TELUS Mobility Store
Address: 10205 101 St NW Unit 54, Edmonton, AB T5J 2Y7, Canada, J, Canada

2.7/5 ★ based on 8 reviews

Contact TELUS Mobility Store

Address :	10205 101 St NW Unit 54, Edmonton, AB T5J 2Y7, Canada
Phone :	📞 +78
Website :	http://telus.com/
Categories :	Cell phone store ,
City :	J

10205 101 St NW Unit 54, Edmonton, AB T5J 2Y7, Canada

Best Cell phone store in Canada

C	Connor “hkoe33” h on Google ★ ★ ★ ★ ★ Staff is very unhelpful, they don't seem to care. The also seem very unknowable and made me do their job for them calling telus. Especially this older middle aged lady was extremely rude when I asked for help
K	Kristofer M on Google ★ ★ ★ ★ ★ We came here to get both of our family members set up to authorize the account we have. We were told it was set up, but it was never done. This was completed by a SAFE TRAINER. We were also told 4 different prices for the same prepaid cell phone. This store clearly has no idea what its doing.
J	James Cardinal on Google ★ ★ ★ ★ ★ Poor quality staff, ignorant and unreasonable. No excuses that colored woman was the worst sales woman I've ever had ever to deal with and will be the last time I tolerate that.
B	Brent “GoToGuy Edmonton” Borsholt on Google ★ ★ ★ ★ ★ Not a fan of Telus in the first place. Found the store rather cold and felt we were a bother to the two guys that opened as apposed to being two valued customers. Telus could take a lesson from the telephone kiosks just outside their front door when it comes to customer service.
C	Cassie G on Google ★ ★ ★ ★ ★ The people working here make the store. The staff are very helpful, professional, friendly and go above and beyond; atleast the one's that helped me. I was given an affordable plan with a great deal so that I was able to afford it.
S	Stacey on Google ★ ★ ★ ★ ★ Had the displeasure of experiencing the horrible customer service at this location last week when the Apple Watch was released to Telus. To make a long story short, I have been with Telus for over 7 years, when i came to this location to get the Apple Watch the employees in this store made me wait damn near 2 hours to try and access my account which they failed to do, they then after having me wait for almost 2 hours told me to try back Monday but refused to hold the Watch for me until then.. I called customer service and complained about my experience, this store then called another store and told them to hold a watch for me.. you wont hold it yourselves but will demand another one to? Needless to say i will not be returning ever and i will not be a Telus customer much longer, Telus in general does not deserve my business after the way i was treated. Thanks for your lack of unprofessional-ism and for making me feel like a valued customer with your pathetic attempt at trying to fix things with a $25 gift card..
p	pakphan rungruang on Google ★ ★ ★ ★ ★ Very Poor customer service. I went there to looking for a new phone. But I got rejected and waited outside by the guy name Tyson. He won't service me because he think I was not a customer. He is racistd and he is so selfish. And he just ignored that you were here. I was so upset on how he treated customer like that. Do not recommend this place and this person
M	Matthew Murphy on Google ★ ★ ★ ★ ★ Rosa and Kelly helped me today and both were amazing. They set me up with a new phone, answered a million of my questions, and were both a joy to be around! Thanks very much for such a smooth experience.