TELUS
3.4/5
★
based on 8 reviews
Contact TELUS
| Address : | 10020 102 Ave Unit C117, Edmonton, AB T5J 0V1, Canada |
| Phone : | 📞 +78 |
| Website : | https://stores.telus.com/ab-edmonton-11245254 |
| Categories : | |
| City : | J |
|
A
|
Ash Lynnn on Google
★ ★ ★ ★ ★ Extremely rude service over the phone. She rushed me off telling me to get my questions answered online or go in store. I dont live anywhere near a store, i dont drive, theres no transportation and i have 2 young kids. I need a lot of clarification as i have memory issues so i need to ask repeat questions sometimes. I felt like i wasnt valued and i will not be shopping here in the future.
|
|
S
|
Sidd SS on Google
★ ★ ★ ★ ★ Full covid19 measures in effect have to go through screening before entiring the store. Both the attendends were busy but upon request they were very helpful to provide me details about the plan they have to offer. Thanks Telus for the great customer services you provided.
|
|
M
|
Mojtaba Hedayatpour on Google
★ ★ ★ ★ ★ The worst Telus store ever. They don’t know what they’re doing. Long long wait time and then no service...
|
|
G
|
Gunnar Kronstedt on Google
★ ★ ★ ★ ★ When driving to Edmonton on Friday I discovered my Blue tooth was not working. After arriving I discovered that I could not access Whatsapp.. I went to a Telus store ion Londonderry to help. I was treated very poorly and was basically brushed off.
I filed a complaint on the 611 line. Still had no phone service. Upon returning to my second home I stopped at the Telus store in the town of Barrhead, Alberta. The guy there listened to my problem and suggested a couple of solutions which involved me being without a phone. He explored my needs and said he may be able to solve my problem. He went to work and in about a half hour solved my problem I was treated as a valuable customer and I offer kudos to the store and to the staff member, Kevin, who did a fine job. I would hope that Telus would extend some sort of reward to Kevin for his good work.
|
|
I
|
Ilija simcisin on Google
★ ★ ★ ★ ★ I AM VERY DISAPPOINTED WITH THE SERVICE. THEY DON'T HAVE A COSTUME SERVICE TO TALK TO THEM DIRECTLY. MY ENGLISH IS NOT GOOD ENOUGH, OR THEY DON'T WANT TO UNDERSTAND ME AND I HAVE NOT HAD A BUSINESS PHONE FOR MONTHS DUE TO SOMEONE'S IRRENSPOSIBLE BEHAVIOR
I HAVE THE NAMES OF EVERYONE I TALKED TO BY TELEPHONE AND AT WHAT TIME. CAN SOMEONE HELP ME TO SOLVE THE PROBLEM?
|
|
C
|
Country Boys on Google
★ ★ ★ ★ ★ Worst company iv use by far both times any others are lot better.
|
|
E
|
Emmanuel COLIN on Google
★ ★ ★ ★ ★ Worst experience ever. I was told that they were not doing customer service but sales in this location. Not even sure what that means. Then after I raised my concern and told the associate that I was frustrated and apologized for venting to her, I was told that I was rude and that the store had a one strike policy and that they would no longer help me by another associate. I never had issues with Telus customer service online or technicians and had excellent service at the southgate store. Been a long time customer of Telus and for the first time I am considering switching to a different provider from this extremely negative experience. So frustrating to have a problem with your phone this days when that is the main source of communication and that your feel that you are alone against people that are not willing to help and have some power over your situation. Ruined my day!!!
|
|
T
|
Tammy Paul on Google
★ ★ ★ ★ ★ I went to get my cell phone hooked up, I am not tech savvy, but there is a wonderful young lady named Vanessa I believe it is her name. She works at City Centre Telus. She is so friendly, helpful and sweet! She made me feel welcomed and helped me through the process patiently. She answered all my questions in the most respectful manner. I am definitely going back to the city centre Telus location again! Telus, you picked the right person to work there! Thank you young lady for all your patience and help!
|
Write some of your reviews for the company TELUS
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Cell phone store, Home automation company, Security service, Internet service provider, Telecommunications service provider, Cell phone accessory store, Business to business service, Telephone company, Telecommunications contractor, Cable company,
Nearby places TELUS
