SoftMoc

Name: SoftMoc
Address: 900 Maple Ave Unit B27, Burlington, ON L7S 2J8, Canada, S, Canada

3/5 ★ based on 8 reviews

Contact SoftMoc

Address :	900 Maple Ave Unit B27, Burlington, ON L7S 2J8, Canada
Phone :	📞 +9
Website :	https://www.softmoc.com/
Categories :	Shoe store ,
City :	S

900 Maple Ave Unit B27, Burlington, ON L7S 2J8, Canada

Best Shoe store in Canada

J	Jeff Phinney on Google ★ ★ ★ ★ ★ The service is slow in the store. Store was basically empty and took 10m to even get service and there were 4 people working. I actually had to interrupt their conversation to get noticed. And received attitude ?.
J	J M on Google ★ ★ ★ ★ ★ Never answer their phones Is the store really that busy? Or are the Staff just that lazy ?
R	Ramy Hanna on Google ★ ★ ★ ★ ★ The girl working there claimed she is the store manager and her name is Ricki. She is extremely rude and unprofessional. Terrible customer service, will never shop again Softmoc.
K	Kristen Labute on Google ★ ★ ★ ★ ★ Employees are mean and was texting behind the counter especially the short chubby girl with the long black hair ill be emailing corporate office and better business bureau pictures of the mess of the store
G	Gary Benedetti on Google ★ ★ ★ ★ ★ Shoe shopping yesterday. Saw Hey Dudes in the window so I went in. The two gals behind the counter were too busy chatting to help. I asked for help, one reluctantly came over, brought the size I asked for, immediately went back to continue the chat, size didn’t fit, could I get her back? Maybe but would take a lot of effort. I left and ordered online.
N	N N on Google ★ ★ ★ ★ ★ Terrible customer service! The girl helping me just made up her own stories about the shoes available. I asked for a pair of shoes to try on. She brought me one shoe and took 20 mins supposedly trying to find the other one. Came back and said they don't have the 2nd shoe in the store. Really?!? I looked around and sure enough it was on display. Then I asked for a size 8 in another brand of boots and she came back and told me they only have sizes 7 and under because of the sale. Again, I looked around and found several size 8 boots of that brand on display. At the checkout, she told me it's final sale when no where in the store, on the receipt, or on softmoc website does it state final sale for the product I bought. The management needs to train their lazy/lying staff better.
p	pros only on Google ★ ★ ★ ★ ★ Today the customer service i received was awsome! Thank you to Ricky especially for helping me with something I thought was impossible. Ill definitely be back to buy from her. Great service today !
G	George Shaikh on Google ★ ★ ★ ★ ★ I came into the store on Jan 9th, with a really tall order of what i was specifically looking for in some hard to find Blundstone boots, Sam was amazing and extremly helpfull, she took the time and researched exactly what I needed. She gave me a host of options and went over and above, I hope her District manager reads this post. Good service is hard to find, Exceptional service is exceedingly rare! Keep up the great service ! Sams on a mission to find me Brad Pitts Brown Leather Boots!