ALDO

3.3/5 β˜… based on 8 reviews

Contact ALDO

Address :

900 Maple Ave AA13, Burlington, ON L7S 2J8, Canada

Phone : πŸ“ž +9
Website : https://www.aldoshoes.com/ca/en
Categories :
City : S
Description : Chain store featuring men's & women's shoes, boots & accessories in fashionable styles.

900 Maple Ave AA13, Burlington, ON L7S 2J8, Canada
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navasha nash on Google

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The worst customer service. The two employees were so busy talking about their weekend they didn't even greet us. Nor asked if we needed assistance. I won't be back to this location.
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N M on Google

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Went in trying to get a pair of shoes. The young blonde girl was not helpful at all. She seemed to be in a hurry, the store was not busy. Needs to work on customer service skills The other lady with darker hair was trying but had other customers to attend to.
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Chesia Popovici on Google

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MAKE SURE YOU HAVE YOUR ACTUAL RECEIPT. I bought shoes for my husband on black friday, and the Sales Associate told me she would send the receipt via email when I asked about my receipt . It turned out I never receive the e-receipt. I went back yesterday,December 5th, wanted to return the shoes bcause my husband does not like the shoes. The sales associate only said they couldn't give refund , only store gift card because I don't have the actual receipt. I told him I didn't get it at that time. He only told me either call customer service or I need to wait to meet the store manager which I need to come again the next following day. Overall the store manager was nice and helped me to refund my stuff. Thank you!
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Ailish Forbes on Google

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Pretty dismal customer service and even worse shoe quality - bought a pair of shoes to wear to a wedding and they were falling apart afterwards. Store staff were rude when shown the issue and the corporate customer service agent seemed to think the material coming off in multiple places was normal wear and tear from walking in them for a few hours. Will never shop there again as they don’t stand behind their products.
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Chamica Napier-Jones on Google

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I called to place an item on hold and spoke to the manager Tori. Her customer service was amazing. She went above and beyond to ensure I was satisfied. I will absolutely be returning to this location.
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Rose on Google

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I walked into aldos t today and noticed 2 girls sitting there on their phones a whole time with their head down didn't acknowledge me not even once to ask me if I need any help and continue to sit there when I ask them a question they Then answered me with a yes or no and continued just stick their head back in their phone the whole time and I was there for about 10 minutes in the store . If you don't want to work stay-at-home because what you're doing is stealing people are paying you for a duty and you're not doing nothing but entertaining yourself that's stealing
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Patel Prapti on Google

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Went to this location. Very poor customer service. Bought a shoes which was already returned from someone I guess as it was little dirty and looked like worn. Though, I bought it confirming from a sales associate if I can still return it and she said yes and even offered me a discount. But, when I went to return it, I wasn’t able to return it as they were worn as per them. I explained store manager tori everything. Still, she didn’t helped me. I mean you shouldn’t promise something to customer that you can’t fulfill . You guys really need to improve your customer service and train your people how to treat customers. It was such an horrible experience.
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Rob Palla on Google

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Been a long time customer. Bought many shoes over the years but this time not so lucky. The staff recommeded these shoes. After a month they fell apart. Couldnt return them since I am in Europe. Not real happy after spending over 100.00 for them.

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