la Vie en Rose

3.3/5 β˜… based on 8 reviews

Contact la Vie en Rose

Address :

900 Maple Ave, Burlington, ON L7S 2J8, Canada

Phone : πŸ“ž +989
Website : https://www.lavieenrose.com/en/our-stores/0063-burlington-mapleview-centre
Categories :
City : S

900 Maple Ave, Burlington, ON L7S 2J8, Canada
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Roxxi 11 on Google

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That staff is just plan rude, they glare and judge. I could even over hear two employees laughing about how the bathing suit i tried on looked bad on my body type. They werent so skinny themselves. Very disapointed in staff
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James Edward Parkin on Google

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Shopping for my wife's Christmas gift, and not knowing sizes. The ladies working tonight on 12/23 made my experience so easy. Thank you for excellent customer service.
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Sandeep Kaur on Google

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Upon entering customers were not being greeted. Associate who seemed to be a manager was quite rude.
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Kim Schlaht on Google

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I come here for swimsuits. The staff is always very friendly! I always really like the swimwear but everything is in the same style. I don't like tops that tie at the back of the neck and I couldn't find anything that didn't tie at the back of the neck. So I didn't get any bikinis tops here but I did get a couple of very cute bottoms and a really nice one-piece.
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Millie L on Google

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Actually really bad customer service. I asked a question and the responses were for one even in the same realm as the question I asked and the staff members were really rude and gave a lot of attitude. The entire interaction left me uncomfortable and feeling like I shouldn't have even gone into the store let alone had the audacity to ask a question. Like, how dare I? I'd rather never wear underwear again than have to go into that store. 0/10 would not recommend.
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Cassandra D on Google

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I wish I could give zero stars. Terrible customer service. This store does not respect mask exemptions or understand how the current mask mandates work. They discriminated against my daughter a few weeks ago when she was refused service and embarrassed in front of people by a certain employee. We returned today and when I politely confronted the same employee about the situation she was rude, accused my daughter of lying about her experience, completely played it down and wouldn't even discuss it with us. I was only in there because I had a gift card. When there was $20 left on the card after our purchase, I asked the employee to 'pay it forward' to the next customer as I did not ever plan to return. Instead of gifting the next customer in line, as I asked, she threw the card in the trash when she thought I had left. I was shocked and disgusted. I then returned to the store, confronted the manager and asked for my gift card back. She sheepishly fished it out of the garbage and handed it back to me. I never received a 'sorry' or any sense that the manager cared whatsoever that her employee had just disrespected my young daughter, myself, and stole my money, essentially. Absolutely terrible. I will be writing head office.
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Eliza T on Google

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Ive worked in retail and when i dont get greeted at the door, i walk right out. La vie mapleview always greets you upon arrival and makes sure you're taken care of. I was approached by all the staff working that day which was hilarious but greatly appreciated. Great customer service.
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Nicole Harrison on Google

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I would like to say Thank You to the staff at La Vie En Rose, Mapleview Mall location. While I realize this is the Christmas season and stores are busy with shoppers, as I entered the store there was a young lady by the name of Payton who greeted me and asked if I needed help? With some hesitation I said, "Yes please"... I need help with finding a bra that actually fits and feels comfortable. I had told her that someone recommended the "Memory Foam" bra and I was willing to give it a try. I explained my current bra situation and without hesitation she directed me to not only the Memory Foam bra but as well a few other options that may fit my needs. It took about 30 minutes to find the right fit and comfort but without this young lady's help, I would once again be struggling to find the perfect bra for me. Thank you Payton ..you were awesome! Then Payton asked if I knew about the Rose of Hope charity donation initiative? After hearing that the La Vie En Rose "Rose of Hope Charity" helps women who have survived or are dealing with Breast Cancer, I knew that I needed to help. So today, I dropped into the Charity box over 25 bras, and I feel great! Knowing I am ... "Paying it Forward". Thank you! Nicole

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