Scotiabank - Edmonton

Name: Scotiabank - Edmonton
Address: 5188 Windermere Blvd NW, Edmonton, AB T6W 0L9, Canada, W, 6, Canada

1.9/5 ★ based on 8 reviews

Contact Scotiabank

Address :	5188 Windermere Blvd NW, Edmonton, AB T6W 0L9, Canada
Phone :	📞 +7879
Postal code :	6
Website :	https://maps.scotiabank.com/locator
Categories :	ATM , Bank , Financial consultant , Investment service ,
City :	W

5188 Windermere Blvd NW, Edmonton, AB T6W 0L9, Canada

Best Bank in Canada

E	E C on Google ★ ★ ★ ★ ★ Tellers are not trained and the managers are rude. They told us wrong information and so the bank charged us wrongly two times. We had to go in to get the fee waived and never once we got apologized but the employees made us feel like it was our fault. Their own manager specificially told us the wrong information!!! Worst customer service from a bank.
R	Roopjeet k Warring on Google ★ ★ ★ ★ ★ Best service ever I got into a fraud . They really helped me to get recover my account .. they listen the customer with sincerity … great service …. Overall thank you so much for helping me out !!!! Gud luck
g	gang xing on Google ★ ★ ★ ★ ★ Worse service ever, miss deposit oversea check cost 2 thousand dollars loss on me, and not want take the responsibility. Have to complain to Toronto over head to resolve his faults, one of the receiption and the customer relationship manager are really rude and unprofessional. Moved out account to TD.
M	Max Omar on Google ★ ★ ★ ★ ★ employees change like revolving doors... poor customer service.... i was sold life insurance that i did not want and in order for me not to find out, they capitalize premium on on my Home equity line of credit.. few months later i find out i was charged $3500 .. i disputed a but nothing was done..,,,,, be very careful when they offer you product specially insurance and you decline ,,,,, double check that all the docs you sign several time....
L	Lina Zheng on Google ★ ★ ★ ★ ★ The worst Scotiabank experience I’ve ever had! On Saturday, I went to this branch doing government bills payment. The teller didn’t know how, and her supervisor didn’t know how to do it as well, told me to do it on Monday! Today I came again and luckily the teller did know how to pay it, however she didn’t even ask me from which accounts the bills will be paid. Only after I asked, then she realized, then reversed all transactions, then redid it from the correct account! Don’t go to this branch unless you have no other choices!!
S	Shaina Kessler on Google ★ ★ ★ ★ ★ Don't waste your time with Billy Lam. I had to tell him exactly what I wanted and then remind him to do things throughout the appointment. He still managed to screw up a simple credit card application. When I tried to contact him about this, he just ignored me. For a "Senior Financial Advisor" he was able to give me zero insight on anything. I wish I would have read all the bad reviews on him before my appointment.
D	DEZ on Google ★ ★ ★ ★ ★ Billy Lam was great to speak to initially. I made several attempts at leaving messages and no call back. Made an appointment online only for another financial advisor to reach out and say Billy was busy and not available. The third time i called i got the famous voicemail stating he was out of the branch for several days returning at a posted date. It has been over a week trying to make contact and no avail. Don't waste your time. As an extra I was hoping for financial advice on planning my future as currently life has gone another path, but seemed to always bring up investment portfolio and bring in your statement for a review. This is not what i wanted, my investments are ok, financial planning advice is hard to find.
K	Kayla Stager on Google ★ ★ ★ ★ ★ One star is generous, if you love not being responded too or just flat out ignored, then this is the place for you! I had two over the phone appointments with Billy Lam, he did not call for either of them, I left him a voice mail and still did not receive a call. I booked a third appointment and the financial advisor was 20 minutes late. After meeting with her, I spoke with a friend of mine who is a mortgage broker, she said she will cc me and email her some questions as I felt confused about a few things after our appointment. Well it is now Thursday and the email was sent on Monday, I have still yet to hear back from this financial advisor. I am honestly amazed these people still have jobs, then again, this location seems to have very low standards when they hire staff, so this should not be a surprise.