Rogers - Lethbridge
3.4/5
★
based on 8 reviews
About Rogers
9 Jul 2022 • Articles
A Message from Rogers President and CEO:To our valued customers and all Canadians, I am reaching out to share that our services have been restored, and our networks and systems are close to fully operational. Our technical teams are continuing to monitor for any remaining intermittent issues. I also want to outline an action plan we…
Contact Rogers
| Address : | 501 1 Ave S P13, Lethbridge, AB T1J 4L9, Canada |
| Phone : | 📞 +8997 |
| Postal code : | 1 |
| Website : | https://www.rogers.com/stores/lethbridge/park-place-shopping-centre |
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| City : | J |
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Meagan Lebsack on Google
★ ★ ★ ★ ★ It was busy but the staff was super helpful. Andrew had us set up and on our way without any issues. The only thing that didn’t happen was receiving a text with a customer service experience attached. Wish we would have got that for a perfect 10.
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Karissa Potter on Google
★ ★ ★ ★ ★ Wonderful customer service and such a great environment! Would highly recommend!!
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Baldeep Singh on Google
★ ★ ★ ★ ★ The worst service i have ever received in my whole life i will never go back to this store again bad staff doesn’t even know anything. I don’t even wanna give one star.
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Austin Gru on Google
★ ★ ★ ★ ★ I want to start out by saying the staff at the store are amazing and my negative review isn’t toward the staff at all, I used to be a die hard Rogers fan but over the last 6 months I have had nothing but problems. The service has declined significantly. Dropped calls, and being over charged on the bill constantly. Contact them after being a loyal customer for so long and the store has to go thru the call centre. The call centre people are just rude and cannot deal with them. Got offer for other plan at another provider and called to see if they can match for loyalty, nope. Got a tablet from them, worked for about a month then stopped working. Contacted them again and they won’t do anything about it and stuck with a massive device balance and won’t take the device back. I lose service in places I shouldn’t, internet speed is super slow and it’s supposed to be the fastest unlimited. When I first went to Rogers years ago they were good and if I had an issue it was taken care of and they always made sure the customer came first. Now, they just don’t care anymore. Highly recommend going to another provider other then Rogers.
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Abram Neufeld on Google
★ ★ ★ ★ ★ Got a fully paid off phone from a friend from Rogers, and I couldn’t unlock it. I was in a different country and couldn’t get the friend to do it. Now Rogers just wouldn’t do it. They refused me!! Specially since it’s free to unlock a phone, I’m expecting better service!!
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Kayla Blackmore on Google
★ ★ ★ ★ ★ Rogers has been the worst experience I've ever had from a phone company. I wil never ever go with this company. Took me over a month to get approved for a phone. No one knew what they were talking about over the phone. Worst customer service I have ever received
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Just me! ! on Google
★ ★ ★ ★ ★ A+ customer service received from Josh and Adi today! Keep up the good work guys.
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Jason Jahnke on Google
★ ★ ★ ★ ★ WOW! Logan at Rogers in the Park Place mall is the best at his job. Not only the best cell phone company Rogers but the best Rogers store in Southern Alberta. We got the impossible to get Iphone 12 today and the color we wanted. Very safe clean store. I recommend Rogers to anyone wanting the best deal on a phone with the best network. All the staff are very knowledgable and supper friendly. Rogers has the best protection plain in the Industry. They have all the screen protectors and cases in stock. Do your self a favor and see Logan or any of his staff. You will not me disappointed you did. Happy holidays. :-)
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