Richmond Hill Maruyichi Auto

3.9/5 β˜… based on 8 reviews

Contact Richmond Hill Maruyichi Auto

Address :

11262 Yonge St, Richmond Hill, ON L4S 1K9, Canada

Phone : πŸ“ž +977
Website : http://www.maruyichi.com/
Categories :
City : S

11262 Yonge St, Richmond Hill, ON L4S 1K9, Canada
M
Mark St on Google

β˜… β˜… β˜… β˜… β˜…

While I did not go through with a purchase, I did want to express that I had a great experience at this dealership. John M was very helpful and provided me with an offer for the price I wanted. If you need a new/used vehicle, this is a great place to consider. I look forward to connect with this dealership in the future.
T
Tatsiana Charankova on Google

β˜… β˜… β˜… β˜… β˜…

I will never go to this dealership again and will never recommend to anyone. They did diagnostics of my transmission and said it needs to be replaced and it is not covered under warranty, even though I had a valid power train warranty for this car. After debating with them on phone and my call to another dealership, where I bought the car, they agreed to open a tech-line case and replace the transmission under warranty within 2 weeks (I talked to service advisor Nancy and service manager Ken). After holding my car for almost 10 days they ended up saying it was a wiring issue, not the transmission, and even wanted to charge me almost $300 for the transmission diagnostics and "fixing the wiring issue", even though I never gave my authorization for fixing the wiring issue, I only gave them authorization to open file and replace transmission under warranty. Funny enough, after saying they fixed the issue, they gave me their tow truck phone number in case the car stalls on highway. And they kept saying that all their managers (including Ken, who promised to fix the car) quit their jobs right during those 10 days when they held my car. I am very happy I took my car away from these scammers in Richmond Hill and brought it to Barrie Mitsubishi, where honest guys do real job. They replaced my transmission under warranty within 2 business days and made me believe that honesty and fairness exist. Also in Barrie we figured out that the wires, which they "fixed" at Yonge North Mitsubishi, were never touched, so they wanted to charge us money for the job they have never completed. Thanks to Barrie Mitsubishi my trip back to New Brunswick was safe and sound.
S
Sandy B on Google

β˜… β˜… β˜… β˜… β˜…

I've a Mitsubishi owner since 2012 and I've never experienced any kind of service like Nancy. She was my service advisor, who was very professional and went above and beyond to show me the service required with an explanation by taking a photo on her phone to show me. I really appreciate that, because she's not just trying to sell me more than what I need but showing me the photo of it and an explanation with the pricing breakdown to help me understand. She also provided me with the maintenance schedule booklet, which I've never received. A very good reference for my future servicing. Nancy, you're amazing! Thanks for welcoming me with open arms and checking in on me during my stay. Keep up the excellent work you do! Definitely coming back to Mitsubishi to get my services with Nancy and recommending my family and friends to you.
M
My Anh on Google

β˜… β˜… β˜… β˜… β˜…

My service advisor Nancy was very nice and helpful. She tried her best to explain to me what I needed to service my vehicle and even made the extra effort to show me the part that was going bad. She took me to the back to show the part that needed replacement and gave me a very good deal. Highly recommended to go see Nancy for all your vehicle servicing. Often at other dealerships, they try to sell you everything even if you don’t need them. I did not experience any pressure with Nancy, as she gave me different options. She ensure my stay at the dealership was a good experience, often checking in with me to see if I needed any refreshment or a loaner vehicle or anything to ensure my wait wasn’t too long. I’m glad to have met Nancy as my service advisor. Thank you so much ?
B
Bhagirath Raichada on Google

β˜… β˜… β˜… β˜… β˜…

I had a great experience purchasing a vehicle here. All post-sale interaction continues to be positive as well - they even offered to take care of a minor touch up. No complaints and would recommend purchasing a vehicle from Maruyichi.
B
Bongi Masuku on Google

β˜… β˜… β˜… β˜… β˜…

I had an excellent experience. I needed emergency fixing for my car and i was given immediate attention. The customer service was amazing especially the lady at the service desk very efficient and kept me updated. I really appreciated their service. Very reliable. I have been a long term customer there and will continue.
j
james dantow on Google

β˜… β˜… β˜… β˜… β˜…

I bought a used 2015 Lexus from this dealership. The experience was excellent and at every step their people took care of everything for me. I would definitely buy again from this dealership. A+ class service.
C
Connie So on Google

β˜… β˜… β˜… β˜… β˜…

New dealership, the team are very nice and courtesy. ???Thanks Patrick’s recommendation, I have purchased a diamond white Limited RVR last month , smooth and great driving, all my friends are very impressed for my choice ?after a ride, they will consider Mitsubushi as their next purchase of Japanese car.

Write some of your reviews for the company Richmond Hill Maruyichi Auto

Your reviews will be very helpful to other customers in finding and evaluating information

Rating * β˜… β˜… β˜… β˜… β˜…
Your review *

(Minimum 30 characters)

Your name *