Royal bath and kitchen
4.6/5
★
based on 8 reviews
Contact Royal bath and kitchen
| Address : | 11300 Yonge St, Richmond Hill, ON L4S 1K9, Canada |
| Phone : | 📞 +977 |
| Website : | http://royalbathandkitchen.com// |
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| City : | S |
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Bruce Smith on Google
★ ★ ★ ★ ★ My wife and I renovated our entire house this past summer. Much of the kitchen and bathrooms came from Kim at Royal Bath and Kitchen. She was very friendly, knowledgeable and helpful. We were quite happy with the product and service she provided and would use Royal Bath and Kitchen again.
Hi, it's been a year and a half since we did our home reno and I just want to add an update to our review to say that the after-sale service provided by Kim has been FANTASTIC. Five stars all the way. We had a cartridge leak on one of our bathroom faucets, and Kim went above and beyond with her support. Riobel didn't have the part in stock and were going to be three weeks getting it to me. Kim gave me one of hers so I wouldn't have to wait for Riobel, showed me step-by-step how to replace it and even gave me the special small allen key I needed to do the repair. The bathroom faucet is repaired and working perfectly and completely leak free now and I didn't have to wait three weeks for the part from Riobel. Before we purchased, I felt buying from a store like Royal Bath and Kitchen and someone like Kim was the right way to go because the level of service, support and education about products, features and manufacturers that we would get would be much better than trying to get someone to help us at a big box store. It turns out I was right and the after-sale service is part of that and further confirmation that we made the right choice. Thanks for all your knowledgeable support, Kim.
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Anna Manukian on Google
★ ★ ★ ★ ★ At the beginning of the year we decided to start a complete renovation of our two washrooms. Practically everything had to be replaced. The variety of fixtures, vanities and accessories available online and in stores was overwhelming. We were lucky to discover the Royal Bath &Kitchen right here, near us in Richmond Hill.
This turned out to be one of our best shopping experiences, and mostly due to the expertise and help of the store personnel. If you value knowledgeable advice, patient and customer-centered service that goes above and beyond in meeting your needs, then this business really stands out. We deeply appreciated the time, effort and care that Kim unfailingly gave in assisting us for over six months. Because of her exceptional treatment, we returned to purchase more products from her once our renovation expanded.
At the Royal Bath & Kitchen you'll find a variety of quality products, and you can be sure that you will receive expert advice and support! I definitely recommend taking your business here.
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Alexandre Delwar on Google
★ ★ ★ ★ ★ We decided to renovate our master bathroom this summer. We visited tons of places. We had a hard time finding all the items we wanted and with good delivery time and service. We ended buying everything from this store. The service was fantastic. Kim was very accessible and always answered our calls and emails. We got the bathroom of our dreams. I would be happy to refer anyone to this store.
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Natalie A on Google
★ ★ ★ ★ ★ After dealing with many bathroom stores in Vaughan, Markham and Richmond Hill areas, I found Royal Bath & Kitchen. They carry a variety of quality brands at very reasonable prices. Kim and her team are great to work with. I find them honest, knowledgeable, and helpful. Highly recommend.
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Shawn P on Google
★ ★ ★ ★ ★ Highly recommend this store for your bath and kitchen needs. Great service, great prices, and exceptional quality products. I used Royal Bath and Kitchen for my powder room revamp project and am extremley happy. After months and months of trying to find the right vanity, toilet and fixtures we were able to find everything we needed at Royal Bath and Kitchen. We were even able to find our powder room wallpaper here as well!! One stop shop for all your needs. Thanks to Kim and her excellent service, consultation and guidance we were able to complete a long overdue project smoothly and painlessly. Our experience with this location was exceptional. Thanks again for all your help and support through our project - much appreciated!!
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Olia Trout on Google
★ ★ ★ ★ ★ UPD. Kim did everything to satisfy our concerns. Thank you!
Purchased two bathroom vanity sets with wall hanging storage unit Salgar Spain manufacturer. One set was returned successfully - it was damaged out of the box. The second unit had no visible damage and was installed about a month later, per the installation guide. Upon inspection, both the wall and vanity units were miss-aligned. Drawers do not close all the way, and the product was defective out of the box. Installers from Pierdeco came in for an inspection (reason for two stars, otherwise it would be -5 stars). The installer said that the units were defective and nothing could be done to fix the issue. Numerous phone calls and emails back, and we were offered a $100 compensation for a $3000+ dollars set that came with manufacturers defect units ordered out of the catalogue. I declined, and from then, they have just dropped off planet earth, not responding to emails or phone calls. Beware that there is no after-sale customer service and no aftersales after installation guaranty. If you will install a brand new defective vanity, that's what you will end up looking at every day in your remodeled washroom, till you decide to dash out another $15000 dollar washroom remodeling. Waist of money, waste of time and super bitter aftertaste… oh and BTW they are not on BBB list accredited or otherwise.
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Isabel Lam on Google
★ ★ ★ ★ ★ Last year my husband and I finally decided to do a complete renovation of our entire kitchen and two washrooms. It was the first time we renovated and it was quite overwhelming as almost everything need to be replaced. We are very grateful for Kim at the Royal Bath and Kitchen, she is amazing! Her store carry a variety of quality products at different price points and offer many good options at reasonable prices. She is patient, detailed-orientated, knowledgeable and resourceful. We purchased a variety of products from her including fixtures, kitchen sink, bathtub, to vanity and mirror etc. and love everything. We are deeply appreciated of Kim's help over a few months so we can completed the renovation in time and within budget. Nowadays even though there are so many options of products availble online or at local home hardware store, I find the personal service at Royal Bath and Kitchen unparalleled! Highly recommend!
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Kitty Sun on Google
★ ★ ★ ★ ★ We lately purchased many kitchen and vanity pieces from the store for our entire house renovation, ranging from kitchen faucets, sinks, to shower sets and bathtubs. They have wide range of selections, in the showroom as well as on catalogues. We had great experience with the assistance for ordering, flexible deliveries and other requests such as replacing pieces due to wrong installations. The store manager Kim is extremely nice, responsive and helpful. We highly recommend this store.
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