Prince George Toyota

Name: Prince George Toyota
Address: 2772 Recplace Dr, Prince George, BC V2N 0B2, Canada, N, Canada

3.9/5 ★ based on 8 reviews

Contact Prince George Toyota

Address :	2772 Recplace Dr, Prince George, BC V2N 0B2, Canada
Phone :	📞 +99
Website :	http://www.princegeorgetoyota.ca/
Categories :	Toyota dealer ,
City :	N

2772 Recplace Dr, Prince George, BC V2N 0B2, Canada

Best Toyota dealer in Canada

T	Tanner Braaten on Google ★ ★ ★ ★ ★ Brought my 2020 tundra in for its first service and to have remote start installed. Was quoted 3 hours and that I would be called when it was done. I ended up calling after 6 hours to find out it was finished and they just hadn't contacted me yet. Remote start was installed incorrectly; it sets the security alarm off unless left unlocked. Contact them the following day, they get me to bring it back in, then taxi me back to work. I get a call saying its all good to go now and they checked to make sure. First thing I do when i get there is que the remote start, alarm goes off. No solution or restitution offered other than ok we will drive you back to work and see if we can fix it. Extensive amount of time wasted by their poor business practices, and still no solution.
S	Seraphine Munroe on Google ★ ★ ★ ★ ★ The staff, particularly Loren and Chris, at PG Toyota were very welcoming and patient. They did not pressure us into a car but rather waited to listen to what our needs were and accommodate the best they could. Was the best dealership experiences we’ve had.
L	Lee Munro on Google ★ ★ ★ ★ ★ We spotted a used car my wife wanted to test drive today and she was treated pretty poorly by a sales person named Lorne just because she had a budget for a vehicle. Once Lorne knew he wasn't selling her a new Toyota he wasn't interested in even being pleasant. We had recently taken our other Toyota into the shop and had a good experience but not with Lorne. Definitely will not be buying anything from here ever.
P	Pamela D on Google ★ ★ ★ ★ ★ After my review below, I must say I was impressed by the quick response. The service manager contacted me and things progressed nicely from there. The parts person contacted me shortly after and I have my car booked in to have the recall completed. The receptionist was pleasant as well. I'm cautiously optimistic the service will continue. I bought a Toyota Highlander from out of province. I called the dealership on Monday and the receptionist was quite rude when I advised that I needed to make an appointment for a recall. She asked if I wanted to wait on the phone for the service department or leave a message. I chose to leave a message. I left a message and did not receive a call back so, after several hours, I called back. The same receptionist answered, still no sunny disposition. I was put through to the service person. I told him my story and he says to me that if it was booked in for recall in Alberta, than I would have to go back to that dealership. I advised that I was told I could take my car to any dealer to get it done. He stated that if the part is at another dealership they would have to do it. He never offered to request to have the part shipped to this dealership to have it done. He said he was going to check with another person at the shop and get back to me. It is Thursday and I have yet to hear back. Poor customer service. If I could get my car serviced where I bought it I would. Disappointed in this Toyota. I was hoping that my experience at Toyota in Alberta would be the same here.
A	Andrew Snih on Google ★ ★ ★ ★ ★ I have been using Northern Toyota for my servicing of my Toyota fleet. Have been happy up to now. I went in to get a set of wipers for our 2019 Tundra....$95 for the set....I said I beg your pardon. Parts person told me they are special wipers....We all know there is nothing special about them, other than they cost way too much. I can get a set of Bosch Blades from Chieftain that fit the truck for $12.95 each. BTW, bosch makes the blades for Toyota. This will make me second guess my parts purcahses from this location in the future. I suggest you do your research before buying parts here. OEM is no excuse for this much price differnce.
t	tian shik tan on Google ★ ★ ★ ★ ★ I had the best buying car experience at prince george toyota. Their team is caring and patient especially Gary. He is super professional. He spent time with me went through all the features in my new sienna. Also, he put notes on the car menu which you will never found one sales specialist did that before. Moreover, full list of service price up to 5 years for reference. Thank you so much team Prince George Toyota. Thank you Gary. I will order my other car from you guys again!
J	Judy Schreurs on Google ★ ★ ★ ★ ★ Amazing Dealership! I had been looking for a RAV4 for a while and spotted one at another dealer, and then the fiasco started, outright blatant lies and fabrications. I got fed up called pg toyota and Lorne, helped answer all my questions so I went in to see him. We discussed trade in options, what Rav4 I wanted and how long the wait was for a hybrid. We found an SUV, that was perfect for us, great trade in value, and the whole process was efficient and quick. No insane dealer markup like other places, honest and transparent and a great dealership to buy a car from. We love our Rav4 Trail, and plan to drive it for many years to come. Thanks everyone.
J	Jeff and Nikki Burnett on Google ★ ★ ★ ★ ★ We have been dealing with a vibration issue on our 2013 Sienna for 3 years now, and have tried purchasing aftermarket wheels to correct the problem to no avail, we decided to switch back to OEM wheels and the recommended Michelin tires. Finally all of the vibration is gone, and the service crew did the job almost a week sooner than they scheduled. Very happy with the work, Nathan in parts was awesome, Kevin (i think) in service was fantastic, and whoever balanced the tires... you are a legend. I am very fussy about my tires and you did a nice job getting them balanced . Thank you. Such a great job!