Pottery Barn Kids
3.2/5
★
based on 8 reviews
Contact Pottery Barn Kids
| Address : | 3401 Dufferin St Spc 215, Toronto, ON M6A 2T9, Canada |
| Phone : | 📞 +7877 |
| Website : | https://www.potterybarnkids.com/stores/us-on-north-york-yorkdale |
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| City : | A |
| Description : | Retailer featuring high-end, stylish furniture, bedding, toys & more for babies & kids. |
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Allie Margeson on Google
★ ★ ★ ★ ★ Cute products but the staff are not friendly or helpful. Asked if they had a product, was told yes but the sales lady just stared back. I then had to ask to see it... awkward... as if I was asking for any other reason than wanting to see the product or purchase?
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Luna Rose on Google
★ ★ ★ ★ ★ Worked here for a shift, Manager was weird about me being trans but only after I left the building, and I have yet to be payed. Scratch that i WAS paid but then it was taken back out of my account and I have yet to receive the money back. bunk company with bunk management.
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Samantha Vermillion on Google
★ ★ ★ ★ ★ Terrible experience with Pottery Barn Kids online store. I ordered a monogrammed Christmas stocking on November 16th with an estimated delivery date of December 8th. My item did not ship until December 10th, and I now have an estimated delivery date of December 27th.... AFTER CHRISTMAS. Their customer service team was less then helpful and sent me a link for back up stockings. I'm sorry, but I am not interested in your offer for me to spend more money on a stocking I shouldn't have needed because the original one I ordered should have been shipped on time. Won't be purchasing from them again and will not recommend them to anyone.
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Graeme & Steph Lawrie on Google
★ ★ ★ ★ ★ Pottery Barn wasted my time letting me order some kids towels that seemed like a deal at $10 each. Then they cancel my order because apparently $10 a towel is just too good to be true and they are claiming it was a price error. The only "error" was shopping here in the first place. *audience erupts*
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Crystal Eve on Google
★ ★ ★ ★ ★ Beautiful store. Such gorgeous displays. Although the prices on products aren’t the lowest; they have such an incredible selection of unique cute items.
No matter what your taste is in decor for your child; pottery barn kids has something hat will appeal to you...
I love coming here. This is the definition of a beautiful, well merchandised store!
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Nina Namvar on Google
★ ★ ★ ★ ★ Terrible customer service. I’ve spent a crazy amount of money in this store and bought my daughters entire bedroom set from them. Purchased a floor model item from them. Received the item nicked and scratched. They didn’t wrap the furniture or anything (even a homesense will wrap your fragile pieces). I called the manager and he just gave me a bunch of excuses with no resolution.
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Jessica Rendall on Google
★ ★ ★ ★ ★ Terrible customer service. I ordered a custom blanket and when I received it, due to the way the customization was done, you couldn't read the name. Instead of it saying Grace, it says Gracc. I was disappointed but I figured I'd call them and see how to fix the problem. When I called, I was spoken to rudely and told no one ever has a problem with this blanket and it's non refundable. They refused to even allow me to send a picture of what I was speaking about. All I wanted was a blanket with my daughters name, that I can actually read! I live far away and was hoping to get some kind of pre-approval of an exchange before driving there but was told they would have to see it and decide then. I called international customer service and they are going to help me, but they really need to improve on their customer service. It costs nothing to be kind!
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Carol Mocanu on Google
★ ★ ★ ★ ★ My 5years olds favourite store! The quality of the products speaks for its self but the staff is simply amazing! My daughter loves to go in and see all the new pretty things they have and the staff are so sweet and patient with her. They help design their rooms and they look amazing
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