Brooklyn Furniture
3.6/5
★
based on 8 reviews
Contact Brooklyn Furniture
| Address : | 3742 Bathurst St, North York, ON M3H 3M4, Canada |
| Phone : | 📞 + |
| Website : | http://www.brooklynfurniture.com/ |
| Categories : | |
| City : | H |
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Mama Tenny on Google
★ ★ ★ ★ ★ I chose bedside tables via a catalogue and called and spoke to Louis, the owner. We agreed on a fair price and i paid in advance. Unfortunately, the items I'd chose had been discontinued even though they still showed on the company's product list. I had to choose a different model which was less expensive, but Louis honoured the same discount and immediately refunded me the difference. Shockingly, the bedside tables arrived earlier than promised! When does that ever happen? Louis called me immediately and I had them in my bedroom way before expected. They are beautiful and I love them. All around, a five star experience. Thank you! - Nancy Tennyson
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Humera Amla on Google
★ ★ ★ ★ ★ Just called in to inquire about some furniture. Absolutely horrible customer service over the phone. The guy was extremely rude, didn't even hear me out to try to help me and hung up on me. Will never recommend them to anyone.
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James Simpson on Google
★ ★ ★ ★ ★ Louis at Brooklyn Furniture was able to locate this AMAZING hutch for my wife and I. He got us a great deal, gave updates throughout the entire process, and helped arrange shipping to OTTAWA! That's right: Brooklyn Furniture's pricing was WAY better than any one else, province-wide. Thank you Louis, we are very happy.
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ds veinot on Google
★ ★ ★ ★ ★ I was gifted a piece of furniture last Christmas. Pre-sale interaction and delivery were great. Interaction post delivery and setup by Brooklyn Furniture contractor has been rather dismal.
Rails on one side of the bed detached with the screws ripping out of rails. Request for information are often ignored and weeks go by with no response. Told was not covered by warranty even though was reported within a month of being delivered, was not noticed earlier as rails that broke away rested on the under bed storage drawer.
I waited several months, 9, before posting this review in hopes of getting a resolution or even the manufacturer information.
Last communication on November 24, has yet to be replied to.
Went to Brooklyn Furniture on recommendation of previous customer who had good experience, unfortunately I can not recommend.
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R.K. Kolzer on Google
★ ★ ★ ★ ★ Service so bad I wish I could give zero stars. Kept stringing me along that my delivery date was a month away, then a month away, then a month away... Only to find out I'll be lucky if it's even manufactured at all in three additional months. As of the end of May when they told me to expect a twice-delayed delivery for my January order, I had to call to find out that my sofa has not even reached the manufacturer's line yet. How could they tell me a date one month away when it hadn't even been made, and then with no evidence they expect me to keep waiting all summer and longer.
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Joseph Romain on Google
★ ★ ★ ★ ★ Brooklyn offers Mercedes at a Ford price. If you know what you want, ask Lou first, and try to match his price. The excellent service is a bonus. I will always start here if I want to find top made-to-order furniture.
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RY on Google
★ ★ ★ ★ ★ Ordered for the first time. Handstone dining table and chairs. Custom made. Great quality and excellent service. I’ll definitely recommend!
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Dan Abrahams on Google
★ ★ ★ ★ ★ My dad, who is of a certain age, needed to be re-housed, on comparatively short notice, in assisted living in Toronto but he was relocating from another part of the country and was not bringing any furniture with him. Brooklyn Furniture staff were tremendously kind and helpful and were able to meet all of our requirements - from furniture recommendations to purchase to delivery and installation - on short notice. They were terrific, and their prices were very reasonable. Highly, highly recommend this wonderful family business in North York!
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