Petland Coventry

Good selection of supplies and food. Small fish section, but they occasionally get a rare gem (got one of my original/favorite fish there). We got our bunnies there too, they outfitted us pretty good for being first time rabbit owners. Staff's always helpful and never seem too busy for the customers. ... it's a pet store, you kinda gotta be a good hearted individual to work at a place like this. And as an added bonus, the store's close to my place. Perfect for those 'Awe man, I need a thing for my critters' moments.

I must edit my review of this place. Although there are some friendly sales staff, this is the worst place to come for pre order live feeders! It’s almost laughable the way the pre orders are handled- or not handled. I have been trying to pre order crickets from here for about a year and a half, when I first found out that this was an option. The crickets I need are very small and not kept on site on a regular basis. First I call to get my pre order set up, then wait several weeks and nothing comes so I go into the store to inquire, and apparently nothing is set up for my pre order.. ok so I try again. I ask for biweekly orders as opposed to 1 week, and they come every week until I remind them again that I want the order every 2 weeks, not 1. For a few months my orders come on time and all is ok. The following month I waited close to 3 weeks, then went into the store to ask about my order. The sales people(3 of them) tell me that they don’t think Petland is doing preorder crickets anymore!! There was no email communication, and no phone communication about this, instead I just don’t get a phone call again until I go in to inquire myself! I stopped going there for a few months but it is the closest pet store to me so I go in for something unrelated and see a familiar staff’s face. She says that they in fact did not stop pre ordered cricket sales, and the manager confirms! SO I sign up AGAIN, get a couple orders, go into the store to see when my next order will come, because it’s late AGAIN, and the guy says he doesn’t know when they’ll be getting the next order. I leave and go to Pieces, and Petland just NEVER CALLED BACK! Haha you can’t make this stuff up! Needless to say I will make the drive to other pet stores for my animal needs.

Scant selection; not a lot of options for small animals and hamster care advice is outdated.

Ellia from fish section was very helpful and answered all my questions. They also allowed me to do an exchange cuz my fish hate the fish food that I got from another Petland. Thank you Coventry Petland!

Nice little shop for pet supplies, not much pets tho, wasn't ablet I find hamster.. well maintained nad friendly staff

had a lovely experience getting supplies for our new puppy. The staff member I spoke to was friendly and knowledgable and able to point us in the right direction for which foods would be best for our breed.

Shelby does a great job grooming my dog he always comes out looking so handsome.

I have had many wonderful experiences at this location. One of the staff named Peter was so patient, attentive, knowledgeable and experienced. He answered my many questions and concerns about our birds, and also helped with replacing our lost bird, grooming our other bird and also shared practical information about handling and taking care of our birds. I will recommend this store