Pandora
4/5
★
based on 8 reviews
Contact Pandora
| Address : | 3147 Douglas St Space N101, Victoria, BC V8Z 6E3, Canada |
| Phone : | 📞 +9 |
| Website : | https://stores.pandora.net/en-ca/bc/victoria/pandora-jewellery-cab004c05f.html |
| Categories : | |
| City : | Z |
| Description : | Jewelry chain featuring a variety of necklaces, rings, customizable charm bracelets & more. |
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Kaylee Wood on Google
★ ★ ★ ★ ★ Went in to the store in March about my ring that had stones fall out. They looked for the ring to replace my broken one, and they didn’t have my size. They told me to keep coming back and checking in. I went in 2-3 times a month for 6 months and the proceeded to tell me to ‘come back’ every single time I went in. None of the employees were helpful. I asked if they could call me when they got my size of the ring in. They said no, they can’t call me, you have to call us. I kept going back in to see if my ring was in and in late August, they finally offered to order it in from another store. I have spoke to probably almost every employee there, and only one was helpful, at the end. They finally got my ring in for me and told me ‘not to break it next time.’ I wasted 6 months, getting terrible customer service with nothing to offer me because I waited patiently, for such a long time. Not impressed.
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Mathew Blenderman on Google
★ ★ ★ ★ ★ The Sales Manager infront of me pretty much called my GF fat to another employee.. Sad i wanted to loose my cool in the store but just walked out.. Shes not even a 2..lol
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Deb Bennett on Google
★ ★ ★ ★ ★ Excellent customer service - I recently stopped by with my bangle bracelet to have the loose clasp checked. They immediately replaced the entire bracelet with no questions asked! I am was impressed.
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Tim on Google
★ ★ ★ ★ ★ This store is the reason why I buy online. Staff did not know how to check public wish list. No greeting when i walk in the door. No apologies for not know what she was doing. Did not suggest alternatives for problem.
8 staff on the floor. All dress in black and all looked like they are attending a funeral. Please hire more mature staffs or staffs who are excited about the products they are selling.
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Eata Mitchuk on Google
★ ★ ★ ★ ★ I love Pandora and have bought a lot of things for myself and friends but would never shop at this store. I went there because I got a new bracelet from my mom and within a month a stone fell out. The store refused to do anything for me. I took the same bracket to Vancouver snd they replaced it no questions asked! This store is awful, the service is pathetic! Be careful with this store they don’t back up their product and if the person who bought you a gift didn’t enter you into the system or gave you a recipe your screwed!
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Cassey Regan-Simms on Google
★ ★ ★ ★ ★ I love shopping here at Pandora at the mayfair mall location! All the staff are so friendly and welcoming and are willing to do anything they can to help their customers! I am so impressed by the service they give me when ever i walk into that store! I personally thank the manager for helping me pick out something perfect for my mom today!
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Romy Coombs on Google
★ ★ ★ ★ ★ Kylana was awesome. I bought way more then expected, but very happy with my purchases
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Manmeet Gill on Google
★ ★ ★ ★ ★ A young indian girl helped me and my friends to choose a ring, she was extremely nice and helpful. She went out of her way to assist us and made us feel very comfortable and happy to be shopping there! Great customer service :)
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