Michael Hill Mayfair

3.7/5 β˜… based on 8 reviews

Contact Michael Hill Mayfair


3147 Douglas St, Victoria, BC V8Z 6E3, Canada
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Amanda Poirier on Google

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Seriously some amazing customer service! I so wish I could have bought my wedding band there today, solely because Yale gave my fiance and I such an amazing time in his store, we felt welcomed and wanted, while still not making us feel pressured. Really enjoyed my time in their today! I will defiantly be checking in their periodically to see if they end up getting the very particular ring I'm looking for.
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Val Rukhaylo on Google

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Very helpful, friendly, presented number of options, offered discount. Thank you
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J Gill on Google

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Great service from the ladies today. Love my new bracelet. They are helpful and friendly and don’t judge people.
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Lenaya on Google

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I had the greatest experience here today! Aleta is the one who we dealt with and she was so genuine, helpful, and down to earth. She paid attention to what I liked about some of the pieces I was trying and made a perfect recommendation that I ended up leaving the store with. The other women that I briefly interacted with were also very nice and welcoming. I will definitely be back next time I need something sparkly!
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Emily Grey on Google

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Store with a lot of variety and jewelry exclusive to Mayfair Michael Hill location. All the ladies seems to be nice but I love dealing with Raman. She was nice, knowledgeable and helpful. She has the most genuine advice I have ever seen in sales yet. Not like usual sales people trying to push the sale down your throat.
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Dana Brebber on Google

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Sadly I have to write a negative review, something I rarely do. I was looking to upgrade my engagement ring. I had been in the store twice and picked out a 10K ring that I was interested in and wanted to try on. I was told that it was being brought into the store so I could try it and hopefully purchase with an approved upgrade. I received a call telling me it was in and had an appointment booked. The day before my appointment, I received a call informing me the ring had been sold. They told me they would work on bringing another ring in, however I was so shocked that it had been sold when it was being brought into the store for specifically for my appointment, as that was the ring I had requested. I felt as though I was not being valued as a customer, or not taken seriously. Because of that, I have chosen to go elsewhere to find my dream ring, hopefully I'll have a more supportive, valued experience somewhere else, especially given I am planning on spending 10K +
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Will Bracks on Google

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Thank you so much Olivia for your help picking out the perfect baptism gift for my nephew! I love when you have a really positive experience buying new jewellery because then the vibes are right. Thanks again
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Aces Stash on Google

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We love the one on one service here and the fact the sales person remembered us even with masks on. Mail order was very quick, and they had absolutely no problems exchanging my order in store! 5 star for sure!

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