Laura

3.7/5 β˜… based on 8 reviews

Contact Laura

Address :

419 King St W, Oshawa, ON L1J 2K5, Canada

Phone : πŸ“ž +9799
Website : https://www.laura.ca/
Categories :
City : J

419 King St W, Oshawa, ON L1J 2K5, Canada
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Gordon Conochie on Google

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I come to this store periodically with my wife, who is 45. Why, may I ask, are nearly all of your staff retirement age? You're missing out on a whole demographic of working women. My wife loves your clothes but loathes the staff. It seems like they have been there forever and are the old school retail that prey on you when you walk in the store. We'll order online.
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Hail F on Google

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There is a great selection of dresses here, and ordering dresses in for sizing is easy, but takes a few days (so no last minute buys!). I was annoyed by some of the staff though - I understand they want to help me and make a sale, but they'd follow me around like a lost puppy and not stop recommending me things and giving me their opinions on certain styles. Again, I understand they need to make sales, but they wouldn't leave me alone and I felt very pressured and annoyed. If I wanted that much help, I would have asked.
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Kumail Hyder on Google

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Andrea, a very beautiful lady, was assisting us. The best customer service I have ever experienced at any store in Canada. A very hardworking and friendly person. Keep the excellent work!
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The Wig Wardrobe on Google

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Bought a beautiful coat, and had a lot of help and words of encouragement...nice to have for my 1st time out shopping for the not really needed things...great staff the day I was there!
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Sylvie Muscat on Google

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The clothing is great! Can't say the same about SOME staff!! I felt I was inconveniencing them when trying to make a decision on purchasing items. Please don't do that! Not only is it disrespectful BUT you/they are forgetting that I am the CUSTOMER! Without me/us their is NO store or a job for you/them. Not sure if I will shop in this store, AGAIN! That's how bad I felt!!
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Jessica Hbu on Google

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The clothes are nice but the staff are unnecessarily pushy and even rude… after my most recent experience, my mom and I will not be returning to this store.
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Eimear O'Reilly on Google

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Poor quality stitching for an expensive price. No sympathy whatsover for the customer experience. Simply put, they don't care. $300 for a winter coat that already has a hole. I put the coat on and removed the fabric freshener from the pocket, only to discover a big hole. However, once it's been worn you can't return it. That's their policy for poorly stitched clothing. For that price, I expected better, and now I'm stuck with this coat. I will never shop there again. How else would you discover a hole in the pocket without removing the freshener when you wear it. I didn't know I had to check details like that, while I am still in the store, until now. Clearly their staff doesn't check, and their manufacturer doesn't have quality control. Instead they have a seamstress to stitch their mistakes. Well I've never heard of that before. I suppose they would need one with their policy and poor craftsmanship combined. For $300, I could EASILY find better quality with a store that has more integrity. Never again will I think they know what they are talking about. Never again will I think their clothing is good quality. First sales lady was nice. This one was cold and unsympathetic to the fact I am stuck with a damaged product. Policy or not, as a customer herself, at least being sympathetic to the situation is important whether you have the ability to change it or not. Poor poor customer service Oshawa Centre. Rating of absolute $0. No more money from me! Or my family.
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Lavinia Volney on Google

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Went into Laura Oshawa Town Center to find a dress for a summer wedding. The sales person suggested this dress and I absolutely love it! Laura is not a store I would typically visit however they have a few great pieces that appeal to a younger-ish group. The staff acknowledged me, were courteous and super helpful. They didn’t judge me in my grudge wear like another store that day. They weren’t pushy and I really appreciate their customer service. Thank you and I’ll be back! ☺️

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